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Compare Chatwing vs Sharpen

What is better Chatwing or Sharpen? Getting the right Communications Software product is as straightforward as evaluating the strong and weaker characteristics and terms offered by Chatwing and Sharpen. Here you can also match their general scores: 8.5 for Chatwing vs. 7.4 for Sharpen. Or you can verify their general user satisfaction rating, 95% for Chatwing vs. 97% for Sharpen.

We suggest that you spend some time to examine their unique features and determine which one is the better alternative for your company. What’s more remember to factor in your company’s or industry’s unique case, for instance, a multilingual app for a global team or a mobile version to help you work on the go.

If you need to quickly identify the best Instant Messaging Software according to our experts we suggest you examine these solutions: Slack, Jabber, Skype.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Chatroom Builder
  • Embedded Code options
  • Admin and Moderator Quick Controls
  • Word Filters
  • Add New Moderators
  • Message Content
  • Group Chat URL
  • Blacklist
  • Network
  • Login with numerous social accounts (Facebook, Google, Tumblr, etc.)
  • Bookmark unlimited chats

Pricing Info

Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month

  • 10,000 Downloads (Public App)
  • Custom iOS iPhone + iPad in Apple App Store
  • Custom Android App in Google Play Store
  • 2 Chat/Channels
  • App Account System
  • App Statistics
  • Dashboard Account Statistics
  • Chat/Channels Website Integration
  • Unlimited Real-Time Push Notifications
  • Push Notification Statistics
  • Forum Integration Web+App
  • Forum Integration Web (Chatwing Branded)

Premium – $45/month

  • All Basic features
  • 100,000 Downloads (Public App)
  • 200 Contacts (Private App)
  • 5 Chat/Channels
  • Disable User Private Messaging
  • User Tags
  • User Groups

Pro – $125/month

  • All Premium features
  • 1 Million Downloads (Public App)
  • 1,000 Contacts (Private App)
  • 15 Chat/Channels
  • Amazon Product Integration
  • Domain Filter Login
  • Forum Integration Web (Your branding)

Enterprise – $250/month

  • All features
  • Unlimited Downloads (Public App)
  • 2,500 Contacts ($200 per 1,000 contacts extra)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Discovery Communications, MTV, New York University, Booking.com

Integrations

Chatwing integrates with the following business systems and applications:

  • Facebook
  • Google
  • Twitter
  • LinkedIn
  • Tumblr
  • Instagram
  • Google Play Store
  • Apple App Store
  • Admob
  • WordPress
  • Joomla
  • Drupal
  • GoDaddy

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Chatwing is a chat application and live communication platform designed for websites and mobile devices.

Company Email

info@chatwing.com

Contact No.

Company's Address

340 Main Street,Suite 9000
Worcester, MA 01608
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Centralized Dashboard
  • Team visibility
  • Measurable
  • Skill-based routing
  • Automatic call distribution
  • Auto-log activity
  • Call recording
  • Call monitoring
  • No busy signal
  • Voicemail to email
  • Virtual fax
  • Dynamic capacity
  • Agent monitoring
  • Connect softphone
  • Call analytics
  • HIPAA-compliant

Pricing Info

Sharpen offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Voice Only – $20/user/month

  • UC Unified Communication
  • Extended Reach
  • Call Management
  • Advanced Features
  • Global Phone Number Availability
  • Unlimited Local and Long Distance Calling Included

Customer Care – $99/user/month

  • Connect Included
  • Direct Salesforce Integration
  • Call Queues
  • Call Flow Reporting and Analytics
  • Workflow Management
  • Skills Based Inbound Call Routing
  • Unlimited Trunks / Lines
  • Unlimited Minutes

Customer Care + Sales Accelerator – $130/user/month

  • Connect Included
  • Direct Salesforce Integration
  • Call Queues
  • Call Flow Reporting and Analytics
  • Workflow Management
  • Skills Based Inbound Call Routing
  • Unlimited Trunks / Lines
  • Unlimited Minutes

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

OnPeak, SmartIT, DHCU Community Credit Union

Integrations

At the moment, Sharpen offers a streamlined integration with Salesforce.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.

Company Email

sales@sharpencx.com

Contact No.

Company's Address

6311 E Westfield Blvd, Suite 200
Indianapolis, IN 46220
USA

Ytel

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Outbound Campaign Builder

  • Phone Calls
  • Direct to Voicemail
  • Messaging

Intelligent Routing

  • Lead Decisioning
  • Call Tracking
  • Live Transfers

Inbound Lead Conversion

  • Live Conversation Management
  • Lead Nurturing
  • Campaign Reporting

API Capability

  • Voice Programming
  • Message Programming

Pricing Info

Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lead Strata Marketing, Drips.com, MediaMix365

Integrations

Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Zapier
  • HubSpot
  • Zendesk
  • InfusionSoft
  • Velocify
  • Base CRM
  • Salesforce Marketing Cloud
  • SugarCRM
  • National Data Systems
  • onsite
  • LeadMailbox
  • insellerate
  • Base

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ytel is a contact center software and communications API solution that supports multiple modes of communication such as phone, messages, and email.

Company Email

sales@ytel.com

Contact No.

Company's Address

27422 Portola Parkway, Suite 100
Foothill Ranch, CA 92610
USA

Every time you research various Communications Software services you shouldn’t simply analyze their list of features and provided pricing packages. Keep in mind the service must be adjusted to your standards and team so the more flexible their offer the better. Find our what platforms are supported by Chatwing and Sharpen and ensure you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and countries are supported, as this could be a deal breaker for many companies.

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