Compare Chatwing vs. SendGrid

If you wish for an efficient Communications Software product for your business you must take time to evaluate different solutions. It doesn’t have to be tricky, and can be as quick as matching their traits in a table like the one below. You will also get a good idea how each product operates. For instance, on this page you can see Chatwing’s overall score of 8.5 and compare it against SendGrid’s score of 8.2; or Chatwing’s user satisfaction level at 95% versus SendGrid’s 96% satisfaction score. The contrast will help you identify the good and bad points of each service, and make up your mind on which suits you requirements better. On top of the robust features, the software that’s simple to grasp and use is always the better choice. Currently, the most popular services in our Instant Messaging & Chat Software category are: Workplace by Facebook, Slack, Skype.





Chatwing screenshot SendGrid screenshot
Pricing Details

Total Score

Our Score

8.5 ?

Our Score

8.2 ?

Client Experience

Client Experience

Client Experience

95% ?

Client Experience

96% ?





Pricing Type

Pricing Type

Monthly payment Monthly payment | Quote-based
Detailed Review

Detailed Review

General Info

General Info

Chatwing is a chat application and live communication platform designed for websites and mobile devices.
SendGrid is a proven cloud-based email platform that successfully delivers 18B+ customer engagement emails each month.
Useful Links
Available Devices

Available Devices

Pricing Details

Pricing Details

Learn more about Chatwing pricing Learn more about SendGrid pricing
Company's Address

Company's Address

340 Main Street,Suite 9000
Worcester, MA 01608
1401 Walnut Street Suite 500 Boulder, CO, CO 80302 United States
Pricing Plans

Pricing Plans

Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month

  • 10,000 Downloads (Public App)
  • Custom iOS iPhone + iPad in Apple App Store
  • Custom Android App in Google Play Store
  • 2 Chat/Channels
  • App Account System
  • App Statistics
  • Dashboard Account Statistics
  • Chat/Channels Website Integration
  • Unlimited Real-Time Push Notifications
  • Push Notification Statistics
  • Forum Integration Web+App
  • Forum Integration Web (Chatwing Branded)

Premium – $45/month

  • All Basic features
  • 100,000 Downloads (Public App)
  • 200 Contacts (Private App)
  • 5 Chat/Channels
  • Disable User Private Messaging
  • User Tags
  • User Groups

Pro – $125/month

  • All Premium features
  • 1 Million Downloads (Public App)
  • 1,000 Contacts (Private App)
  • 15 Chat/Channels
  • Amazon Product Integration
  • Domain Filter Login
  • Forum Integration Web (Your branding)

Enterprise – $250/month

  • All features
  • Unlimited Downloads (Public App)
  • 2,500 Contacts ($200 per 1,000 contacts extra)

SendGrid offers 3 pricing plans. Before signing up for any of them you can try out the 30-day free trial that gives you access to the Essentials 40,000 email plan. You can send 100 emails/day for free forever and store up to 2,000 contacts within Marketing Campaigns.

Essentials Plan – $9.95/month

  • Up to 40,000 emails/month
  • Price per extra email – $0.001
  • Shared IP
  • SendGrid Marketing Campaigns
  • DKIM customization
  • APIs and webhooks

Pro Plan – $79.95/month

  • Up to 100,000 emails/month
  • Price per extra email – $0.00085
  • Dedicated IP

All features of the Essentials plan, plus:

  • Subuser management

Premier Plan – custom pricing

  • 5+ million emails/month
  • Custom price per extra email

All features of the above 2 plans, plus:

  • Customer Success Manager for 5 million+ emails
  • Prioritized support for 5 million+ emails


English English
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Vendor Email

Vendor Email
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone Live Support
Available Integrations

Available Integrations

Chatwing integrates with the following business systems and applications:

  • Facebook
  • Google
  • Twitter
  • LinkedIn
  • Tumblr
  • Instagram
  • Google Play Store
  • Apple App Store
  • Admob
  • WordPress
  • Joomla
  • Drupal
  • GoDaddy

SendGrid supports integrations with Heroku, Microsoft Azure Marketplace, AppDirect, and IBM.

SendGrid integrates with any app using a SMTP relay or a Web API.

SendGrid also integrates with top marketing solutions partners, such as Hubspot and Pardot. For a full list of partners, visit the app’s website.

Popular Clients

Popular Clients

Discovery Communications, MTV, New York University, Pinterest, Twilio, Foursquare, Pandora
List of Features

List of Features


  • Custom Chatroom Builder
  • Embedded Code options
  • Admin and Moderator Quick Controls
  • Word Filters
  • Add New Moderators
  • Message Content
  • Group Chat URL
  • Blacklist
  • Network
  • Login with numerous social accounts (Facebook, Google, Tumblr, etc.)
  • Bookmark unlimited chats


  • SMTP Service
  • Custom API Integration
  • Open & Click Tracking
  • Email Template Engine
  • Unsubscribe Tracking
  • Reputation Monitoring
  • Suppression List Management
  • Dedicated & Multiple IP Addresses
  • IP Whitelabeling
  • ISP Monitoring
  • SPAM Filter Testing
  • Domain Level Load Balancing
  • Parse Webhook
  • Feedback Loop
  • DKIM Customization
  • SMTP Relay
  • Sub-user API
  • 24/7 Support (Phone and Chat)
  • Marketing Email Services
Phone No.

Phone No.

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Popular Alternatives

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You shouldn’t count on simply a wide set of functionalities and scalable pricing from a well-known Communications Software. Almost as significant as main features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about Chatwing or SendGrid, or you face some problems, or perhaps you’ll need to ask for a certain change or feature useful to your company you can count on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you can enjoy personal training or at the very least an FAQ you can use.