Compare Chatwing vs. Dialpad

Finding the ideal Communications Software product is all about cross-checking various solutions and determining the top software for your specific needs. Our exclusive process will give you a brief look at the general rating of Chatwing and Dialpad. For total quality and performance, Chatwing scored 8.5, while Dialpad scored 8.4. On the other hand, for user satisfaction, Chatwing earned 95%, while Dialpad earned 95%. Below it's also possible to check their functionalities, terms, plans, etc. to see which application will be more suitable for your company. One key feature to check is if the software can enable/disable restrictions on various types of users to protect any sensitive corporate data. Our experts made sure to review all popular Instant Messaging & Chat Software services that you can find on the market, but among them these three caught our special attention: Workplace by Facebook, Slack, Skype.





Chatwing screenshot Dialpad screenshot
Pricing Page


Our Score

8.5 ?

Our Score

8.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

95% ?

Client Satisfaction

95% ?





Pricing Model

Pricing Model

Monthly payment Monthly payment | Annual Subscription
Full Review

Full Review

General Description

General Description

Chatwing is a chat application and live communication platform designed for websites and mobile devices.
Dialpad brings your company together through an array of handy communication features.
Useful Links
Pricing Plans

Pricing Plans

Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month

  • 10,000 Downloads (Public App)
  • Custom iOS iPhone + iPad in Apple App Store
  • Custom Android App in Google Play Store
  • 2 Chat/Channels
  • App Account System
  • App Statistics
  • Dashboard Account Statistics
  • Chat/Channels Website Integration
  • Unlimited Real-Time Push Notifications
  • Push Notification Statistics
  • Forum Integration Web+App
  • Forum Integration Web (Chatwing Branded)

Premium – $45/month

  • All Basic features
  • 100,000 Downloads (Public App)
  • 200 Contacts (Private App)
  • 5 Chat/Channels
  • Disable User Private Messaging
  • User Tags
  • User Groups

Pro – $125/month

  • All Premium features
  • 1 Million Downloads (Public App)
  • 1,000 Contacts (Private App)
  • 15 Chat/Channels
  • Amazon Product Integration
  • Domain Filter Login
  • Forum Integration Web (Your branding)

Enterprise – $250/month

  • All features
  • Unlimited Downloads (Public App)
  • 2,500 Contacts ($200 per 1,000 contacts extra)

Dialpad offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Standard – $15/user/month (billed annually, or $20/user/month billed monthly)

  • Free Company Main Line and Virtual Receptionist
  • Multi-Device Ringing and Call Switching
  • Integrations with G Suite, Office 365, and LinkedIn
  • Call Transfer, Three-Way Calling, Call Forwarding, Video, and Messaging
  • Unlimited calling and texting in the US and Canada
  • Contact and Company Directory
  • Do Not Disturb
  • Up to 3 Departments
  • Unlimited Call Recording
  • Phone Porting and Toll-Free Numbers
  • Custom Greetings and Music
  • Auto-Attendant with Call Operators and Business/After Hrs Voicemail
  • VoIP and PSTN Enabled
  • Chrome App plus Native Windows and Mac Clients
  • Mobile Apps for Android and iOS
  • Analytics

Pro – $25/user/month (billed annually)

  • All Features from the Standard Plan
  • Call Queues
  • Salesforce Integration
  • Up to 25 Departments
  • Up to 10 Offices
  • International Offices
  • Voicemail Transcription
  • Polycom Phones Supported
  • Department Auto Recording

Enterprise – $35/user/month (billed annually)

  • All Features from the Pro Plan
  • SLA
  • Admin API
  • Dedicated Account Management
  • Deployment and Onboarding Services
  • Other SIP Phones Supported
  • Unlimited Departments
  • Extension Dialing
  • Unlimited Offices
Available Features

Available Features


  • Custom Chatroom Builder
  • Embedded Code options
  • Admin and Moderator Quick Controls
  • Word Filters
  • Add New Moderators
  • Message Content
  • Group Chat URL
  • Blacklist
  • Network
  • Login with numerous social accounts (Facebook, Google, Tumblr, etc.)
  • Bookmark unlimited chats


  • Voice Recognition
  • Data Integration
  • Contact Management
  • IVR Recognition
  • VoIP
  • Inbound Reporting
  • Call Monitoring
  • Messaging
  • Group Messaging
  • MMS
  • Peer to Peer HD Video
  • Conversation Insights
  • Three Way Calling
  • Fax
  • Company Directory
  • Visual Voicemail
  • Call Recording
  • Simultaneous Ringing
Vendor Email

Vendor Email
Pricing Page

Pricing Page

Learn more about Chatwing pricing Learn more about Dialpad pricing
Contact No.

Contact No.

+1-617-863-2906 +1-855-342-5723
Popular Clients

Popular Clients

Discovery Communications, MTV, New York University, Motorola Solutions, Post Mates, Eventbrite
Company Size

Company Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business


English, China, Germany, India, Japan, Spain, France English
Devices Supported

Devices Supported

Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Vendor's Address

Vendor's Address

340 Main Street,Suite 9000
Worcester, MA 01608
100 California St., Fifth Floor
San Francisco, CA 94111
Available Integrations

Available Integrations

Chatwing integrates with the following business systems and applications:

  • Facebook
  • Google
  • Twitter
  • LinkedIn
  • Tumblr
  • Instagram
  • Google Play Store
  • Apple App Store
  • Admob
  • WordPress
  • Joomla
  • Drupal
  • GoDaddy

Dialpad integrates with the following business systems and applications:

  • Google G-Suite
  • Microsoft Office 365
  • Salesforce
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Please pay attention to the fact that even though both Chatwing and Dialpad may offer a top quality set of features each service could be created for a different business size. If you are comparing features you should focus on a company size they are catering to. Specific elements might scale up with no problem for big enterprises but if you own a small or medium business it’s usually more sensible to avoid paying for complex functionalities that you might never use.