Compare Chatwing vs. ContactWorld

Specific organizations need different types of Communications Software. To learn which service meets your needs, consider evaluating various options feature by feature an taking into consideration their terms and prices. Furthermore, you will get a quick idea of their general performance and customer feedback by checking our smart scoring system. The results are: Chatwing (8.5) vs. ContactWorld (8.2) for total quality and performance; Chatwing (95%) vs. ContactWorld (100%) for user satisfaction rating. Examine their high and low points and find out which software is a more sensible choice for your company. An effective, simple way is to write the pros and cons of both solutions side by side and find out which software comes on top. We realize that not all people have enough time to examine a wide range of various products, so we prepared a list of suggestions that you may find useful. Our top selections for the Instant Messaging & Chat Software category are: Skype, LivePerson, Slack.
Comparison

Chatwing

VS

ContactWorld

VS

Chatwing screenshot ContactWorld screenshot
Pricing Details

Score

Our Score

8.5 ?

Our Score

8.2 ?

Client Experience

Client Experience

Client Experience

95% ?

Client Experience

100% ?

Pricing

Pricing

$25

by quote

Pricing Model

Pricing Model

Monthly payment Quote-based
Full Review

Full Review

Product Info

Product Info

Chatwing is a chat application and live communication platform designed for websites and mobile devices.
ContactWorld is the first global, true-cloud contact center solution that delivers a personalized service to every inquiry.
Useful Links
Vendor's Address

Vendor's Address

340 Main Street,Suite 9000
Worcester, MA 01608
USA
Belvedere House
Basing View
Basingstoke
RG21 4HG
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Mac
Web-based
Supported Integrations

Supported Integrations

Chatwing integrates with the following business systems and applications:

  • Facebook
  • Google
  • Twitter
  • LinkedIn
  • Tumblr
  • Instagram
  • Google Play Store
  • Apple App Store
  • Admob
  • WordPress
  • Joomla
  • Drupal
  • GoDaddy

NewVoiceMedia integrates with the following business systems and applications:

  • Salesforce
  • Desk.com
Pricing Details

Pricing Details

Learn more about Chatwing pricing Learn more about ContactWorld pricing
Prominent Customers

Prominent Customers

Discovery Communications, MTV, New York University, Booking.com Photobox, Gigaclear, Sixpack Shortcuts
Available Support

Available Support

Phone Live Support
Ticket Training
Phone
Ticket Training
Email Address

Email Address

info@chatwing.com
Available Languages

Available Languages

English, China, Germany, India, Japan, Spain, France English
Pricing Info

Pricing Info

Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month

  • 10,000 Downloads (Public App)
  • Custom iOS iPhone + iPad in Apple App Store
  • Custom Android App in Google Play Store
  • 2 Chat/Channels
  • App Account System
  • App Statistics
  • Dashboard Account Statistics
  • Chat/Channels Website Integration
  • Unlimited Real-Time Push Notifications
  • Push Notification Statistics
  • Forum Integration Web+App
  • Forum Integration Web (Chatwing Branded)

Premium – $45/month

  • All Basic features
  • 100,000 Downloads (Public App)
  • 200 Contacts (Private App)
  • 5 Chat/Channels
  • Disable User Private Messaging
  • User Tags
  • User Groups

Pro – $125/month

  • All Premium features
  • 1 Million Downloads (Public App)
  • 1,000 Contacts (Private App)
  • 15 Chat/Channels
  • Amazon Product Integration
  • Domain Filter Login
  • Forum Integration Web (Your branding)

Enterprise – $250/month

  • All features
  • Unlimited Downloads (Public App)
  • 2,500 Contacts ($200 per 1,000 contacts extra)

ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.

 

Contact No.

Contact No.

+1-617-863-2906 1 (855) 534 - 2888
Features

Features

Chatwing FEATURES

  • Custom Chatroom Builder
  • Embedded Code options
  • Admin and Moderator Quick Controls
  • Word Filters
  • Add New Moderators
  • Message Content
  • Group Chat URL
  • Blacklist
  • Network
  • Login with numerous social accounts (Facebook, Google, Tumblr, etc.)
  • Bookmark unlimited chats

ContactWorld FEATURES

  • Customizable call flows
  • Wide range of computer telephony integration (CTI) applications
  • Live supervisor monitoring
  • Extensive statistics and reporting suite
  • Call recording
  • Interactive voice response (IVR) collection
  • Calling Line ID detection and routing
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Please note that even though both Chatwing and ContactWorld may offer an excellent set of features each software might be designed for a different business size. If you are studying different apps you should give some attention to a business type they are aimed at. Certain elements could scale up effectively for big enterprises but if you have a small or mid-sized business it’s often more sensible to refrain paying for advanced functionalities that you may never use.