Compare Chatwing vs. ContactWorld

It’s easy to our scoring system to give you a general idea which Communications Software product is will work better for your business. For overall product quality, Chatwing received 8.5 points, while ContactWorld gained 8.2 points. At the same time, for user satisfaction, Chatwing scored 95%, while ContactWorld scored 100%. Details about their features, tools, supported platforms, customer support, etc. are available below to give you a more correct analysis. Remember to purchase only the tools your company needs so you don’t waste resources for tools that you won’t be using. At this time, the most significant services in our Instant Messaging & Chat Software category are: Jabber, Skype, Slack.
Product

Chatwing

VS

ContactWorld

VS

Chatwing screenshot ContactWorld screenshot
Pricing Page

Our Score

Our Score

8.5 ?

Our Score

8.2 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

100% ?

Price

Price

$25

by quote

Pricing Model

Pricing Model

Monthly payment Quote-based
Full Review

Full Review

General Info

General Info

Chatwing is a chat application and live communication platform designed for websites and mobile devices.
The first global, true-cloud contact center solution that delivers a personalized service to every enquiry.
Useful Links
Pricing Page

Pricing Page

Learn more about Chatwing pricing Learn more about ContactWorld pricing
Available Languages

Available Languages

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France USA, UK, Canada, Germany
Pricing Info

Pricing Info

Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month

  • 10,000 Downloads (Public App)
  • Custom iOS iPhone + iPad in Apple App Store
  • Custom Android App in Google Play Store
  • 2 Chat/Channels
  • App Account System
  • App Statistics
  • Dashboard Account Statistics
  • Chat/Channels Website Integration
  • Unlimited Real-Time Push Notifications
  • Push Notification Statistics
  • Forum Integration Web+App
  • Forum Integration Web (Chatwing Branded)

Premium – $45/month

  • All Basic features
  • 100,000 Downloads (Public App)
  • 200 Contacts (Private App)
  • 5 Chat/Channels
  • Disable User Private Messaging
  • User Tags
  • User Groups

Pro – $125/month

  • All Premium features
  • 1 Million Downloads (Public App)
  • 1,000 Contacts (Private App)
  • 15 Chat/Channels
  • Amazon Product Integration
  • Domain Filter Login
  • Forum Integration Web (Your branding)

Enterprise – $250/month

  • All features
  • Unlimited Downloads (Public App)
  • 2,500 Contacts ($200 per 1,000 contacts extra)

ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.

 

Phone No.

Phone No.

+1-617-863-2906 1 (855) 534 - 2888
Email Address

Email Address

info@chatwing.com
Integrations

Integrations

Chatwing integrates with the following business systems and applications:

  • Facebook
  • Google
  • Twitter
  • LinkedIn
  • Tumblr
  • Instagram
  • Google Play Store
  • Apple App Store
  • Admob
  • WordPress
  • Joomla
  • Drupal
  • GoDaddy

NewVoiceMedia integrates with the following business systems and applications:

  • Salesforce
  • Desk.com
Support Types

Support Types

Phone Live Support
Ticket Training
Phone
Ticket Training
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Mac
Web-based
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
List of Features

List of Features

Chatwing FEATURES

  • Custom Chatroom Builder
  • Embedded Code options
  • Admin and Moderator Quick Controls
  • Word Filters
  • Add New Moderators
  • Message Content
  • Group Chat URL
  • Blacklist
  • Network
  • Login with numerous social accounts (Facebook, Google, Tumblr, etc.)
  • Bookmark unlimited chats

ContactWorld FEATURES

  • Customizable call flows
  • Wide range of computer telephony integration (CTI) applications
  • Live supervisor monitoring
  • Extensive statistics and reporting suite
  • Call recording
  • Interactive voice response (IVR) collection
  • Calling Line ID detection and routing
Popular Customers

Popular Customers

Discovery Communications, MTV, New York University, Booking.com Photobox, Gigaclear, Sixpack Shortcuts
Contact Address

Contact Address

340 Main Street,Suite 9000
Worcester, MA 01608
USA
Belvedere House
Basing View
Basingstoke
RG21 4HG
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In case you are still having second thoughts about which service will work best for your business it might be a sensible idea to analyze each service’s social metrics. Such metrics are frequently a way to see how popular each solution is and how extensive is its online presence. For instance, in case of Facebook Chatwing has 57318 likes on their official page while ContactWorld profile is liked by 716 users.