Compare Chatwing vs. ClickDesk

A great way to find the appropriate Communications Software product for your business is to evaluate the solutions against each other. Here you can compare Chatwing and ClickDesk and see their features compared in detail to help you select which one is the more effective product. Furthermore, you can compare their overall ratings, for instance: overall score (Chatwing: 8.5 vs. ClickDesk: 8.6) and user satisfaction (Chatwing: 95% vs. ClickDesk: 100%). Check their distinctive features and similarities and discover which one outperforms the other. Moreover, think about your company tomorrow; will your company outgrow the app in the next couple of years? We are aware that not all businesses have the time to try out a wide range of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Instant Messaging & Chat Software category are: Slack, Skype, Jabber.
Software

Chatwing

VS

ClickDesk

VS

Chatwing screenshot ClickDesk screenshot
Pricing Page

Our Score

Our Score

8.5 ?

Our Score

8.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

95% ?

Client Satisfaction

100% ?

Price

Price

$25

$13.99

Pricing Model

Pricing Model

Monthly payment Monthly payment | Annual Subscription
Complete Review

Complete Review

General Info

General Info

Chatwing is a chat application and live communication platform designed for websites and mobile devices.
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Easy Links
Phone No.

Phone No.

+1-617-863-2906 1.855.452.3375
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Company's Address

Company's Address

340 Main Street,Suite 9000
Worcester, MA 01608
USA
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
Vendor Email

Vendor Email

info@chatwing.com support@clickdesk.com
Pricing Page

Pricing Page

Learn more about Chatwing pricing Learn more about ClickDesk pricing
Languages Supported

Languages Supported

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France USA, UK, Ireland, Canada, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East
Available Integrations

Available Integrations

Chatwing integrates with the following business systems and applications:

  • Facebook
  • Google
  • Twitter
  • LinkedIn
  • Tumblr
  • Instagram
  • Google Play Store
  • Apple App Store
  • Admob
  • WordPress
  • Joomla
  • Drupal
  • GoDaddy
  • WordPress
  • Joomla
  • Shopify
  • PrestaShop
  • CS Cart
  • Bigcommerce
  • OpenCart
  • osCommerce
  • Magento
  • Google Apps
  • Wix
  • UnbounceNew
  • Tumblr
  • Weebly
  • MODX
  • Webs
  • Capsule CRM
  • Zendesk
  • Zoho CRM
  • Facebook
  • Twitter
  • Agile CRM
  • Salesforce
  • Sugar
  • Freshbooks
  • InfusionSoft
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
List of Features

List of Features

Chatwing FEATURES

  • Custom Chatroom Builder
  • Embedded Code options
  • Admin and Moderator Quick Controls
  • Word Filters
  • Add New Moderators
  • Message Content
  • Group Chat URL
  • Blacklist
  • Network
  • Login with numerous social accounts (Facebook, Google, Tumblr, etc.)
  • Bookmark unlimited chats

ClickDesk FEATURES

  • Live chat features
  • Guaranteed 99.95% uptime
  • Helpdesk software
  • Intuitive web chat panel
  • Easily manage simultaneous conversations and tickets
  • Easy setup
  • Beautiful and customizable
  • Take chats on IM
  • For people on the go
  • ClickDesk video chat
  • Integrated helpdesk ticket management
  • Multiple departments
  • Unique subdomain
  • Ticket automation
  • Integrate Facebook and Twitter automatically
  • Chat reports and performance graphs
  • Live-chat reports
  • Chat history and transcripts
  • Graphs and filters
  • Agent performance
  • Real time visitor engagement
  • Drive customer happiness
  • Increase conversions
  • Social toolbar
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Prominent Customers

Prominent Customers

Discovery Communications, MTV, New York University, Booking.com Agile CRM, Quorum, NetStock
Pricing Info

Pricing Info

Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month

  • 10,000 Downloads (Public App)
  • Custom iOS iPhone + iPad in Apple App Store
  • Custom Android App in Google Play Store
  • 2 Chat/Channels
  • App Account System
  • App Statistics
  • Dashboard Account Statistics
  • Chat/Channels Website Integration
  • Unlimited Real-Time Push Notifications
  • Push Notification Statistics
  • Forum Integration Web+App
  • Forum Integration Web (Chatwing Branded)

Premium – $45/month

  • All Basic features
  • 100,000 Downloads (Public App)
  • 200 Contacts (Private App)
  • 5 Chat/Channels
  • Disable User Private Messaging
  • User Tags
  • User Groups

Pro – $125/month

  • All Premium features
  • 1 Million Downloads (Public App)
  • 1,000 Contacts (Private App)
  • 15 Chat/Channels
  • Amazon Product Integration
  • Domain Filter Login
  • Forum Integration Web (Your branding)

Enterprise – $250/month

  • All features
  • Unlimited Downloads (Public App)
  • 2,500 Contacts ($200 per 1,000 contacts extra)

Pricing is available per agent per month.

Monthly:

  • Lite – $19.99
  • Pro – $29.99
  • Enterprise – $79.99

1 year (15% off):

  • Lite – $16.99
  • Pro – $21.99
  • Enterprise – $67.99

2 years (33% off):

  • Lite – $13.99
  • Pro – $16.99
  • Enterprise – $53.99

Team plans

Monthly:

  • Professional – $64.99
  • Growing Business – $124.99
  • Enterprise – $349.99

1 Year (15% off):

  • Professional – $55.99
  • Growing Business – $106.99
  • Enterprise – $297.99

2 Years (33% off):

  • Professional – $43.99
  • Growing Business – $83.99
  • Enterprise – $233.99
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In case you continue having second thoughts about which service will work best for your company it may be a sensible idea to examine each service’s social metrics. These metrics are usually an indicator of how popular each solution is and how extensive is its online presence. For example Chatwing Twitter account has currently 16422 followers. At the same time ClickDesk Twitter is followed by 1893 users.