Compare Chatwing vs. Bright Pattern

Selecting the best Communications Software for your business is not that easy with various features, choices, and terms to consider. However, relying on our website will make it possible for you to simplify the selection process by showing all key solutions in one location. For example, you can contrast Chatwing and Bright Pattern for their functions and overall scores, namely, 8.5 and 8.0, respectively. Likewise, you can see which product has higher general user satisfaction rating: 95% (Chatwing) and 97% (Bright Pattern) to learn which solution is the better option for your organization. Don’t simply buy the service with the most attractive price, but the one that gives the best value for your money. Those of you who don't have much time or need a Instant Messaging & Chat Software recommendation from our team might want to examine these top choices for this year: Skype, LivePerson, Slack.
Comparison

Chatwing

VS

Bright Pattern

VS

Chatwing screenshot Bright Pattern screenshot
Pricing Details

Score

Our Score

8.5 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

95% ?

Client Satisfaction

97% ?

Price

Price

$25

$70

Pricing Type

Pricing Type

Monthly payment Monthly payment | Annual Subscription | Quote-based
Complete Review

Complete Review

Product Info

Product Info

Chatwing is a chat application and live communication platform designed for websites and mobile devices.
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Quick Links
Available Plans

Available Plans

Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month

  • 10,000 Downloads (Public App)
  • Custom iOS iPhone + iPad in Apple App Store
  • Custom Android App in Google Play Store
  • 2 Chat/Channels
  • App Account System
  • App Statistics
  • Dashboard Account Statistics
  • Chat/Channels Website Integration
  • Unlimited Real-Time Push Notifications
  • Push Notification Statistics
  • Forum Integration Web+App
  • Forum Integration Web (Chatwing Branded)

Premium – $45/month

  • All Basic features
  • 100,000 Downloads (Public App)
  • 200 Contacts (Private App)
  • 5 Chat/Channels
  • Disable User Private Messaging
  • User Tags
  • User Groups

Pro – $125/month

  • All Premium features
  • 1 Million Downloads (Public App)
  • 1,000 Contacts (Private App)
  • 15 Chat/Channels
  • Amazon Product Integration
  • Domain Filter Login
  • Forum Integration Web (Your branding)

Enterprise – $250/month

  • All features
  • Unlimited Downloads (Public App)
  • 2,500 Contacts ($200 per 1,000 contacts extra)

Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:

Voice Select – $70/month (annual billing) or $90/month (monthly billing)

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting

Professional – $100/month (annual billing) or $120/month (monthly billing)

  • All Voice Select features
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration

Premium – $140/month (annual billing) or $160/month (monthly billing)

  • All Professional features
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers

Enterprise – By quote

  • All Premium features
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration
Contact Address

Contact Address

340 Main Street,Suite 9000
Worcester, MA 01608
USA
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Languages Supported

Languages Supported

English, China, Germany, India, Japan, Spain, France English, France
Contact Phone

Contact Phone

+1-617-863-2906 +1-855-631-4553
List of Features

List of Features

Chatwing FEATURES

  • Custom Chatroom Builder
  • Embedded Code options
  • Admin and Moderator Quick Controls
  • Word Filters
  • Add New Moderators
  • Message Content
  • Group Chat URL
  • Blacklist
  • Network
  • Login with numerous social accounts (Facebook, Google, Tumblr, etc.)
  • Bookmark unlimited chats

Bright Pattern FEATURES

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration
Available Integrations

Available Integrations

Chatwing integrates with the following business systems and applications:

  • Facebook
  • Google
  • Twitter
  • LinkedIn
  • Tumblr
  • Instagram
  • Google Play Store
  • Apple App Store
  • Admob
  • WordPress
  • Joomla
  • Drupal
  • GoDaddy

Bright Pattern integrates with the following business systems and applications:

  • Salesforce
  • ZenDesk
  • Microsoft Dynamics
  • Oracle RightNow
  • WFM
Support Types

Support Types

Phone Live Support
Ticket Training
Phone
Ticket Training
Company Size

Company Size

Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Chatwing pricing Learn more about Bright Pattern pricing
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Popular Clients

Popular Clients

Discovery Communications, MTV, New York University, Booking.com Mercedes-Benz, Hitachi, SPi Global, MTT
Company Email

Company Email

info@chatwing.com sales@brightpattern.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The apps compared on this page are merely a small sample of our entire Communications Software category and you should take into account that there might be better services out there. If you want to make sure you make the wisest choice for your business we strongly urge you to test more solutions first. It may also be a good idea to check out our top 10 Communications Software list to learn which apps are now the best ones and dominate the market.