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Compare Chatmeter vs Famepilot

What is better Chatmeter or Famepilot? Comparing products to find the best Reputation Management Software doesn't have to be complicated. On our review platform, we enable you to match Chatmeter and Famepilot and right away analyze their differences. We allow you to check their features, supported devices, support service, pricing rates, terms, plus more.

You can even examine their overall score (7.9 for Chatmeter vs. 8.0 for Famepilot) and overall customer satisfaction level (100% for Chatmeter vs. 93% for Famepilot). Spend some time and examine your best options and see which one is best for your company. Similarly, you have to consider the software vendor’s business viability; are they reliable and will they still be on the market in the future?

Our team put a lot of effort to prepare reviews of all popular Reputation Management Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Yotpo, Hootsuite, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Review Monitoring
  • Review Email Alerts
  • Competitor Benchmarking
  • Sentiment Analysis
  • Custom Email & Text Messages
  • Customizable Landing Pages
  • Drip Campaigns & Surveys
  • Testimonial Widgets
  • Local Listings Management
  • Local SEO Ranking Management
  • Social Media Conversations Tracking
  • Blog/Article Monitoring
  • Performance Metrics

Pricing Info

Chatmeter’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sears, Wendy’s, Medical Facilities of America

Integrations

Chatmeter’s API can be employed to integrate with existing dashboards and to provide a single sign-on capability to all users.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Chatmeter is a comprehensive local brand management solution with an integrated brand management and SEO analytics.

Company Email

info@chatmeter.com

Contact No.

Company's Address

225 Broadway, Suite 1700
San Diego, CA 92101
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Listings Management
  • Locations Management
  • Fast Reviews Generation
  • Contacts Management
  • Multi-Site Monitoring
  • Campaigns Management
  • Responses Management
  • Near Real-Time Review Feed
  • API Integration
  • Logical Funnel for +ve and -ve Reviews
  • Custom User Alert
  • Competition Analysis
  • Sentiments Analysis using Machine Learning
  • Performance Report
  • Auto-Share on Social Media
  • White Label Solution
  • Multi-Level Dashboard
  • Stores and Employee Leaderboard
  • In-Store Facial Recognition
  • Audio and Video Reviews Collection
  • Printed/QR-based Review Invites

Pricing Info

Famepilot offers custom enterprise pricing. Contact the vendor to request a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Famepilot integrates with the following:

  • CRM
  • POS
  • Billing software

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Famepilot helps automate the customer feedback process to capture Net Promoter Score®, Sentiments over a period, Testimonials, Online Reviews, and Online Reputation.

Company Email

info@famepilot.com

Contact No.

Company's Address

Famepilot
Tower A, Spaze iTech Park, 122B
First Floor, B4 Tower, Sohna - Gurgaon Rd
Sector 49, Gurugram
Haryana 122005

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

All the data, information and statistics that we offered in this analysis were gathered from official vendor pages, marketing materials available online, real-life experience from real clients as well as our own hands-on use of each service by an expert. We do our best to thoroughly study every solution, therefore we not only analyze it on our own, but we also correlate our observations with experiences of other members from the B2B community.

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