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Compare Chatmeter vs BrandsEye

What is better Chatmeter or BrandsEye? Reviewing products to find the best Reputation Management Software need not be complicated. On our review platform, it is possible to match Chatmeter and BrandsEye and right away evaluate their distinct features. We allow you to check their uniqe benefits, supported devices, support service, costs, terms, plus more.

It's also possible to examine their overall score (7.9 for Chatmeter vs. 8.1 for BrandsEye) and overall customer satisfaction level (100% for Chatmeter vs. N/A% for BrandsEye). Take your time and compare your best options and discover which one is right for your company. You should also check the vendor’s business viability; are they reliable and will they still be on the market in the future?

Our experts made sure to prepare reviews of all popular Reputation Management Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: Yotpo, Hootsuite, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Review Monitoring
  • Review Email Alerts
  • Competitor Benchmarking
  • Sentiment Analysis
  • Custom Email & Text Messages
  • Customizable Landing Pages
  • Drip Campaigns & Surveys
  • Testimonial Widgets
  • Local Listings Management
  • Local SEO Ranking Management
  • Social Media Conversations Tracking
  • Blog/Article Monitoring
  • Performance Metrics

Pricing Info

Chatmeter’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sears, Wendy’s, Medical Facilities of America

Integrations

Chatmeter’s API can be employed to integrate with existing dashboards and to provide a single sign-on capability to all users.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Chatmeter is a comprehensive local brand management solution with an integrated brand management and SEO analytics.

Company Email

info@chatmeter.com

Contact No.

Company's Address

225 Broadway, Suite 1700
San Diego, CA 92101
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sentiment & Topic Analysis
  • Detailed Metrics Reporting
  • Unlimited Dashboards
  • Opinion-Based Insights
  • Real-Time Monitoring & Alerts
  • Media Monitoring Capability
  • Competitor Benchmarking
  • Brand Ambassadors Identification
  • Data Export
  • 600 Languages & Dialects
  • In-App Customer Engagement
  • Ticketing System
  • Conversations History
  • Accurate Trends Comparison
  • Contextual Trends Comparison
  • Trends Data Download

Pricing Info

BrandsEye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

M&C Saatchi, Le Creuset, Uber

Integrations

BrandsEye has an open API that clients can utilize to create connections between the application and their existing solutions.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

BrandsEye is a scalable and adaptable social opinion mining and business intelligence tool.

Company Email

contact@brandseye.com

Contact No.

Company's Address

1st Floor Quirk Building, 97 Durham Avenue
Salt River, Cape Town 7925
South Africa

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

When you test different Reputation Management Software products you shouldn’t just look at their list of features and available pricing plans. Keep in mind the app must be adjusted to your work processes and team so the more flexible their offer the better. Learn which OSes are supported by Chatmeter and BrandsEye and make sure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, because this may be a deal breaker for many businesses.

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