What is better Channels or Aircall? When you compare Channels and Aircall, it is simple to see which Business Phone Systems product is the better choice. This ensures that your organization can get the most productive and useful application. You can examine the specifics, for example available tools, pricing, plans offered by each vendor, offer stipulations, etc.
We also let you evaluate their general scores to know which one looks to be more suitable. Channels has 8.5 points for overall quality and 95% rating for user satisfaction; while Aircall has 9.0 points for overall quality and 100% for user satisfaction. You can also find out which software company is more dependable by sending an email inquiry to both and check which vendor replies faster.
In the event you have to quickly locate the top Customer Support Software according to our review team we recommend you try out these solutions: Zendesk, Freshdesk, Freshdesk Omni.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
You don’t want simply a broad range of functionalities and flexible pricing plans from a credible Business Phone Systems. Almost as important as key features is a quality customer support. You want to ensure that in a situation where you have any questions about Channels or Aircall, or you face some problems, or maybe you’ll need to ask for a certain update or functionality useful to your company you can count on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can enjoy individual training or at least a knowledge base you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
