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Compare Cayzu vs EvantoDesk

What is better Cayzu or EvantoDesk? You can use our scoring system to give you a general idea which Help Desk Software product is better for your business. For overall product quality, Cayzu received 8.2 points, while EvantoDesk gained 8.0 points. Meanwhile, for user satisfaction, Cayzu scored 100%, while EvantoDesk scored 100%.

Information regarding their features, tools, supported platforms, customer support, and more are provided below to give you a more versatile review. Keep in mind to purchase only the tools your business requires so as not to waste cash for functions that are unnecessary.

Our experts made sure to review all popular Help Desk Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Integration
  • Email Signatures
  • Email Forwarding
  • Multiple Emails
  • Global Search
  • Custom List
  • Domain Branding/Mapping
  • Custom Branding
  • Multiple Brands & Products
  • Mailbox Signatures
  • Ticketing System
  • Automated Rules
  • Help Desk API
  • Merge Conversations
  • Apps & Integrations
  • IP White-list Access
  • Quick Response
  • Service Level Agreements
  • Auto Assign
  • Auto Reply
  • Customer Feedback
  • Multiple Groups
  • Asset Management
  • Internal Notes
  • Large Attachments
  • Time Tracking
  • Mobile Apps
  • Custom Roles/Permissions
  • Active Directory Integration
  • Support Widget Integration
  • Customizable Ticket Fields
  • To Do’s
  • Tags
  • Split Cases
  • Agent Collision
  • Group Tickets Assigning

Pricing Info

Basic – $4/agent per month (paid annually), $7 (if paid monthly)

  • Email Channel
  • Social Channels
  • Basic Knowledge base
  • Web Widget

Team – $9/agent per month (paid annually), $14 (if paid monthly)

Basic features plus:

  • Assignment Rules
  • App Integrations
  • Time Tracking
  • Custom Domain Mapping

Pro – $19/agent per month (paid annually), $25 (if paid monthly)

Team features plus:

  • Multilingual content
  • Reports & Dashboards
  • SLAs and Business Hours
  • Single sign-on
  • Custom fields
  • Asset Management
  • Multiple ticket forms

Enterprise – $29/agent per month (paid annually), $39 (if paid monthly)

Pro features plus:

  • Custom agent roles
  • Multibrand support
  • Portal Customization
  • Custom Ticket Views
  • Agent Round Robin
  • Rest based API

Enterprise Plus – $39/agent per month (paid annually), $55 (if paid monthly)

Enterprise features plus:

  • IP Whitelisting
  • 99.9% uptime SLA
  • Custom License Agreement

All paid plans come with the following:

  • Unlimited support
  • Regular free updates
  • Anywhere, anytime access
  • Automatic backups
  • Access to free apps integration
  • Mobile apps
  • Secure data protection
  • No contracts
  • No software install
  • 14-day free trial

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Code Firefox, Hamilton Insurance, US DataVault, Corporate Backup

Integrations

Cayzu supports the following integrations:

  • Dropbox
  • Facebook
  • Twitter
  • Freshbooks
  • Google Analytics
  • Harvest Invoice & Billing
  • Jira
  • Live Chat
  • Skype
  • Tawk.to
  • Slack
  • SugarCRM
  • SuiteCRM
  • Highrise CRM
  • Zoho CRM
  • Survey Monkey
  • HubSpot
  • SalesForce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools.

Company Email

support@cayzu.com

Contact No.

Company's Address

Cayzu Inc,
102 Murray Street,
Amherstburg, Ontario
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited Agents
  • Unlimited Mailboxes, Tickets, and Storage
  • Agent and Group Assignment
  • Canned Responses
  • Email Integration
  • Knowledge Base (Help Docs)
  • Reports (Unlimited History)
  • iPhone & Android Apps
  • Customer Ticket Portal
  • Unlimited SLA Policies
  • Notifications
  • Folders
  • Agent Tasks
  • Ticket Tasks
  • Rebranding
  • 24/7 Email Support
  • EvantoChat
  • Collision Detector
  • Powerful Workflows
  • Import Tweets
  • Import Facebook Posts and Messages
  • Satisfaction surveys
  • Custom Domain Hosting
  • Unlimited Integrations
  • In-Depth Data Analysis Reports
  • Forums

Pricing Info

EvantoDesk – $16.67/agent/month or 15/agent/month (Annual Billing)

  • Unlimited Agents
  • Unlimited Mailboxes, Tickets, and Storage
  • Agent and Group Assignment
  • Canned Responses
  • Email Integration
  • Knowledge Base (Help Docs)
  • Reports (Unlimited History)
  • iPhone & Android Apps
  • Customer Ticket Portal
  • Unlimited SLA Policies
  • Notifications
  • Folders
  • Agent Tasks
  • Ticket Tasks
  • Rebranding
  • 24/7 Email Support
  • EvantoChat
  • Collision Detector
  • Powerful Workflows
  • Import Tweets
  • Import Facebook Posts and Messages
  • Satisfaction surveys
  • Custom Domain Hosting
  • Unlimited Integrations
  • In-Depth Data Analysis Reports
  • Forums

Contact EvantoDesk for more enterprise pricing information and other product details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ABuzz Technologies, Clinic Appointments, Green Flare

Integrations

EvantoDesk integrates with the following business systems and applications:

  • MailChimp
  • Twitter
  • Facebook
  • ClinicAppointments.com
  • Zapier
  • QuickBooks
  • Pipedrive

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.

Company Email

Contact No.

Company's Address

EvantoDesk
Eastwood Manor Stud, Eastwood, East Harptree BS40 6AH
United Kingdom

In the event you are still having doubts about which service will work best for your company it might be a sensible idea to check out each service’s social metrics. These metrics are usually a sign of how popular every software is and how wide is its online presence.For instance, if you look at Cayzu LinkedIn profile you’ll see that they are followed by 22 users. In case of EvantoDesk the number of followers on their LinkedIn page is 23.

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