What is better CallVU or Splashtop Remote Support? We are here to simplify the cumbersome process of comparing Customer Support Software products for you. For instance, on this page you can verify the overall performance of CallVU (8.0) and contrast it with the overall performance of Splashtop Remote Support (8.9). It's also possible to match their overall user satisfaction rating: CallVU (100%) vs. Splashtop Remote Support (90%).
Similarly, you can read their services in detail to see which product can better address your company’s needs. Generally, any business solution has to let you to immediately check the big picture, all the while allowing you quick access to the details.
Those of you who don't have much time or would like to get a Call Center Software suggestion from our team might want to examine these top choices for this year: Freshdesk Contact Center, Zendesk, JustCall.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Please note that even though both CallVU and Splashtop Remote Support may offer a top quality set of features each product might be created for a different company size. If you are analyzing various solutions you should pay attention to a company type they are meant for. Specific elements might scale up effectively for large enterprises but if you own a small or mid-sized business it’s usually more sensible to refrain paying for customized functionalities that you might never use.
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