What is better CallVU or LeadsRain? The best Customer Support Software is a solution that can tackle your company’s specific requirements. You can identify which alternative works best for your company if you review different products before you decide which one is the best.
For example, CallVU and LeadsRain are scored at 8.0 and 8.0, respectively, for total quality and performance. Similarly, CallVU and LeadsRain have a user satisfaction rating of 100% and 97%, respectively, which suggests the general satisfaction they get from customers. Moreover, reach put to a current client of the software and ask for their comments about the software in question.
Our experts made sure to prepare reviews of all popular Call Center Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
If you continue having second thoughts about which product will work best for your business it might be a sound idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular each service is and how wide is its online presence. For example CallVU Twitter account has currently 50 followers. At the same time LeadsRain Twitter is followed by 443 people.
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