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Compare VSLogger Unlimited vs. CallFire

You have such a huge number of Customer Support Software solutions in today’s market that picking the right product can be difficult. On our comparison page, you can actually assess the functions, terms and conditions, available plans, and more details of CallFire and VSLogger Unlimited. You can also compare their score (7.5 for CallFire vs. 8.0 for VSLogger Unlimited) and user satisfaction level (99% for CallFire vs. 100% for VSLogger Unlimited). The scores and ratings provide you with an overall idea how both these software products perform. Moreover, make sure if the software can integrate with your current business apps to promote greater productivity. Our team put a lot of effort to prepare reviews of all popular Customer Support Software services offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Salesforce Essentials, Freshdesk.
Product

VSLogger Unlimited

VS

CallFire

VS

VSLogger Unlimited screenshot CallFire screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

7.5 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

99% ?

Pricing

Pricing

by quote

$99

Pricing Type

Pricing Type

Quote-based Monthly payment
Complete Review

Complete Review

General Description

General Description

Versadial VSLogger Call Recording Solution combines Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards.
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
Quick Links
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Supported Integrations

Supported Integrations

VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.

  • Salesforce
  • Zoho
  • Zendesk
  • Sugar – pending
  • Netsuite – pending
Company's Address

Company's Address

Versadial Solutions
9940 Irvine Center Drive
Irvine, CA 92618
USA
1410 2nd St., Suite 200, Santa Monica, CA 90401
Prominent Customers

Prominent Customers

The Sports Brokers, Kelly Roofing, Planet Fitness, Fitness 19
Pricing Details

Pricing Details

Learn more about VSLogger Unlimited pricing Learn more about CallFire pricing
Contact Email

Contact Email

sales@versadial.com support@callfire.com
Languages Supported

Languages Supported

English English
Phone Number

Phone Number

+1-877-723-4252 +1.877.897.3473
Client Types

Client Types

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Available Plans

Available Plans

Contact Versadial for enterprise pricing information and other product details on VSLogger.  You can also submit a request for a demo to see if the software is a perfect fit for your business.

CallFire offers four plans:

Pay As You Go: 5 cents per minute/text

  • No monthly fee
  • Optional monthly rentals: $3.00 phone numbers, $25 keywords

Lite: $99/month

  • 2500 minutes/texts
  • Optional monthly rentals: $2.50 phone numbers, $20 keywords

Startup: $199/month

  • 5500 minutes/texts
  • Optional monthly rentals: $2.25 phone numbers, $15 keywords

Pro: $599/month

  • 20,000 minutes/texts
  • Optional monthly rentals: $1.75 phone numbers, $10 keywords

All plans include:

  • 6am – 6pm PT customer support
  • Dial within the US and Canada
  • Extensive real-time reporting
  • Free transfers
  • Record inbound calls for free
  • Simple “Do Not Call” list setup
  • Text-to-speech support
  • Unlimited contacts
Available Support

Available Support

Phone
Training
Phone Live Support
Ticket Training
Available Features

Available Features

VSLogger Unlimited FEATURES

  • Monitor Live Phone Calls
  • PCI Compliance
  • Search/Playback
  • Record Multiple Lines
  • Call Reports
  • Grade and Score Calls
  • Extract Parts of a Recording
  • Silence Parts of the Audio
  • Analog, Digital, VoIP, ISDN
  • Automatic Archiving
  • Third Party Verification Recording
  • Email a Recording
  • Record Trunk or Extension
  • Custom Permissions

CallFire FEATURES

  • Analytics reports
  • Auto-attendant and call routing
  • Automated polls and surveys
  • Call tracking
  • Campaign management
  • CRM integration
  • Customer history and notes
  • Data collection
  • Developer API
  • DNC/FTC compliance info
  • Interactive voice response (IVR)
  • Multi-line dialing
  • Prerecorded messages as voicemails
  • Remote/home agents
  • Single-line auto-dialer
  • SMS-enabled call tracking
  • Text messaging
  • Track real-time results
  • Unlimited call transfers (1 credit/min)
  • Voice broadcast
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You should note that even though both CallFire and VSLogger Unlimited may provide a top quality array of features each service may be aimed at a different company size. If you are comparing features you should pay attention to a business size they are aimed at. Specific functionalities might scale up with no problem for big enterprises but if you have a small or mid-sized business it’s usually more sensible to refrain paying for complex features that you may never have a chance to use.