Compare VSLogger Unlimited vs. CallFire

Purchasing the appropriate Customer Support Software product is as simple as comparing the good and poor features and terms offered by CallFire and VSLogger Unlimited. Here you can also match their all round scores: 7.5 for CallFire vs. 8.0 for VSLogger Unlimited. Or you can verify their general user satisfaction rating, 99% for CallFire vs. 100% for VSLogger Unlimited. We suggest that you put some effort and study their specific functions and decide which one is the better alternative for your organization. Moreover. don’t forget to factor in your company’s or industry’s special situation, for example, a multilingual solution for a global company or a mobile platform to help you work on the go. Those of you who don't have much time or need a Customer Support Software suggestion from our team may want to examine these top choices for this year: LiveAgent, Freshdesk, Samanage.
Compare

VSLogger Unlimited

VS

CallFire

VS

VSLogger Unlimited screenshot CallFire screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

7.5 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

99% ?

Pricing

Pricing

by quote

$99

Pricing Type

Pricing Type

Quote-based Monthly payment
Detailed Review

Detailed Review

Overview

Overview

Versadial VSLogger Call Recording Solution combines Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards.
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
Easy Links
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Popular Clients

Popular Clients

The Sports Brokers, Kelly Roofing, Planet Fitness, Fitness 19
Types of Support

Types of Support

Phone
Training
Phone Live Support
Ticket Training
Vendor's Address

Vendor's Address

Versadial Solutions
9940 Irvine Center Drive
Irvine, CA 92618
USA
1410 2nd St., Suite 200, Santa Monica, CA 90401
Contact Email

Contact Email

sales@versadial.com support@callfire.com
Available Features

Available Features

VSLogger Unlimited FEATURES

  • Monitor Live Phone Calls
  • PCI Compliance
  • Search/Playback
  • Record Multiple Lines
  • Call Reports
  • Grade and Score Calls
  • Extract Parts of a Recording
  • Silence Parts of the Audio
  • Analog, Digital, VoIP, ISDN
  • Automatic Archiving
  • Third Party Verification Recording
  • Email a Recording
  • Record Trunk or Extension
  • Custom Permissions

CallFire FEATURES

  • Analytics reports
  • Auto-attendant and call routing
  • Automated polls and surveys
  • Call tracking
  • Campaign management
  • CRM integration
  • Customer history and notes
  • Data collection
  • Developer API
  • DNC/FTC compliance info
  • Interactive voice response (IVR)
  • Multi-line dialing
  • Prerecorded messages as voicemails
  • Remote/home agents
  • Single-line auto-dialer
  • SMS-enabled call tracking
  • Text messaging
  • Track real-time results
  • Unlimited call transfers (1 credit/min)
  • Voice broadcast
Cost Details

Cost Details

Contact Versadial for enterprise pricing information and other product details on VSLogger.  You can also submit a request for a demo to see if the software is a perfect fit for your business.

CallFire offers four plans:

Pay As You Go: 5 cents per minute/text

  • No monthly fee
  • Optional monthly rentals: $3.00 phone numbers, $25 keywords

Lite: $99/month

  • 2500 minutes/texts
  • Optional monthly rentals: $2.50 phone numbers, $20 keywords

Startup: $199/month

  • 5500 minutes/texts
  • Optional monthly rentals: $2.25 phone numbers, $15 keywords

Pro: $599/month

  • 20,000 minutes/texts
  • Optional monthly rentals: $1.75 phone numbers, $10 keywords

All plans include:

  • 6am – 6pm PT customer support
  • Dial within the US and Canada
  • Extensive real-time reporting
  • Free transfers
  • Record inbound calls for free
  • Simple “Do Not Call” list setup
  • Text-to-speech support
  • Unlimited contacts
Pricing Page

Pricing Page

Learn more about VSLogger Unlimited pricing Learn more about CallFire pricing
Integrations

Integrations

VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.

  • Salesforce
  • Zoho
  • Zendesk
  • Sugar – pending
  • Netsuite – pending
Customer Types

Customer Types

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Available Languages

Available Languages

USA, UK, Canada, International USA, UK, Canada
Contact No.

Contact No.

+1-877-723-4252 +1.877.897.3473
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In case you continue having doubts about which service will perform best in your case it may be a good idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular a given solution is and how big is its online presence. For example, in case of Facebook CallFire has 2964 likes on their official profile while VSLogger Unlimited profile is liked by 4878 people.