Compare Pulseway vs. CallFire

Buying the most effective Customer Support Software product is all about evaluating numerous solutions and identifying the top application for your specific needs. Our proprietary algorythm provides you with a fast look at the general rating of CallFire and Pulseway. For all round quality and performance, CallFire scored 7.5, while Pulseway scored 8.2. On the other hand, for user satisfaction, CallFire earned 99%, while Pulseway earned 100%. Below you can also check their functions, terms, plans, etc. to see which program will be more appropriate for your needs. One critical feature to evaluate is if the application can toggle on/off restrictions on different types of users to secure any critical business data. In the event you would like to quickly decide on the more reliable Customer Support Software according to our review team we advise you try out these services: LiveAgent, Freshdesk, Samanage.
Comparison

Pulseway

VS

CallFire

VS

Pulseway screenshot CallFire screenshot
Pricing Details

Total Score

Our Score

8.2 ?

Our Score

7.5 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

99% ?

Pricing

Pricing

$1.34

$99

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Monthly payment
Complete Review

Complete Review

General Info

General Info

Pulseway is a SaaS and an on-premise platform that offers remote management and monitoring on IT systems using your mobile device, PC, or laptop.
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
Quick Links
Pricing Details

Pricing Details

Learn more about Pulseway pricing Learn more about CallFire pricing
Contact No.

Contact No.

+1 646 766 0785 +1.877.897.3473
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Prominent Clients

Prominent Clients

CareTech Solutions, Reflex Distribution, Smartcall The Sports Brokers, Kelly Roofing, Planet Fitness, Fitness 19
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Android
iPhone/iPad
Mac
Supported Integrations

Supported Integrations

Pulseway integrates with the following business systems and applications:

  • Amazon
  • Azure
  • Amazon
  • Autotask
  • PagerDuty
  • Slack
  • Zendesk
  • ESET
  • ShadowProtect
  • StorageCraft
  • Salesforce
  • Zoho
  • Zendesk
  • Sugar – pending
  • Netsuite – pending
Languages

Languages

USA, UK, Canada, Germany, India, Japan USA, UK, Canada
Company's Address

Company's Address

Mayor Street Lower,
Dublin, Ireland
1410 2nd St., Suite 200, Santa Monica, CA 90401
Pricing Info

Pricing Info

Pulseway offers two solutions without any contracts or commitments. Both plans can be billed annually and come with a free trial option.

Professional: $ 1.34 per system/month

  • SaaS Deployment
  • Dashboard
  • Web Access
  • Terminal / PowerShell
  • Screen Viewer
  • User Chat
  • User Support Requests
  • Windows Server Backup
  • Internet Information Services
  • SCOM
  • Exchange
  • Active Directory
  • Hyper-V
  • VMware
  • XenServer
  • SQL Server
  • ESET Remote Administrator
  • StorageCraft ShadowProtect
  • WSUS Patch Management
  • SNMP
  • Amazon
  • Azure
  • Reports

Enterprise: $ 1.74 per system/month

  • SaaS or On Premise Deployment
  • All Professional features
  • Multi-Account Management
  • Customized Email Notifications
  • Audit
  • Notifications Archive

CallFire offers four plans:

Pay As You Go: 5 cents per minute/text

  • No monthly fee
  • Optional monthly rentals: $3.00 phone numbers, $25 keywords

Lite: $99/month

  • 2500 minutes/texts
  • Optional monthly rentals: $2.50 phone numbers, $20 keywords

Startup: $199/month

  • 5500 minutes/texts
  • Optional monthly rentals: $2.25 phone numbers, $15 keywords

Pro: $599/month

  • 20,000 minutes/texts
  • Optional monthly rentals: $1.75 phone numbers, $10 keywords

All plans include:

  • 6am – 6pm PT customer support
  • Dial within the US and Canada
  • Extensive real-time reporting
  • Free transfers
  • Record inbound calls for free
  • Simple “Do Not Call” list setup
  • Text-to-speech support
  • Unlimited contacts
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Ticket Training
Email Address

Email Address

support@pulseway.com support@callfire.com
Features

Features

Pulseway FEATURES

 
  • Real-time remote monitoring and management
  • Top Security Encryption
  • Active Directory
  • Remote Desktop
  • Application Monitoring
  • Collaborative Environment
  • Complete Visibility Under One Console
  • Windows WSUS Patch Management
  • Exchange
  • System Center Operations Manager
  • Hyper-V
  • Internet Information Services
  • VMware
  • SQL Server
  • Windows Server Backup
  • Browse Notification History
  • ESET Remote Administrator
  • XenServer
  • StorageCraft ShadowProtect
  • Customize Email Notifications
  • Complete Command Traceability
  • Slack Integration

CallFire FEATURES

  • Analytics reports
  • Auto-attendant and call routing
  • Automated polls and surveys
  • Call tracking
  • Campaign management
  • CRM integration
  • Customer history and notes
  • Data collection
  • Developer API
  • DNC/FTC compliance info
  • Interactive voice response (IVR)
  • Multi-line dialing
  • Prerecorded messages as voicemails
  • Remote/home agents
  • Single-line auto-dialer
  • SMS-enabled call tracking
  • Text messaging
  • Track real-time results
  • Unlimited call transfers (1 credit/min)
  • Voice broadcast
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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It may not always be sufficient to just compare CallFire and Pulseway against each other. While useful tools, cost and user comments are all important and should be considered when making a final decision, you should also check out the recognition and awards merited by each solution. Frequently a less known software may turn out to be an amazing choice that was a winner of many SaaS awards such as our Great User Experience Award which proves that regardless of smaller market presence it’s a worthy contender to the solutions that dominate the market.