Compare LiveEngage vs. CallFireWhen choosing the right Customer Support Software for your business it is recommended that you evaluate the characteristics, rates, as well as other important information regarding the product and vendor. Here, you are able to see the parallels and discrepancies between CallFire (overall score at 7.5 and user satisfaction at 99%) and LiveEngage (overall score at 8.8 and user satisfaction at 100%). You can also check out their particulars elements, for example tools, plans, costs, conditions, etc. Similarly, read the terms closely for information on hidden fees, like, setup fees, separate helpdesk support, upgrade fees, disk space fees, and other similar charges. Our experts made sure to prepare reviews of all popular Customer Support Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Samanage, LiveAgent.
|Monthly payment | Quote-based||Monthly payment|
LiveEngage is the leading chat and messaging solution, having been the leading provider of desktop and mobile messaging applications for over 20 years.
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
|Learn more about LiveEngage pricing||Learn more about CallFire pricing|
|Adobe, Microsoft, IBM||The Sports Brokers, Kelly Roofing, Planet Fitness, Fitness 19|
LiveEngage offers two enterprise pricing plans: a Small Team Plan (for 1-5 users) and a Custom Plan (for more 5 users). It offers a limited Free Trial for 30 days (no credit card required).
Small Team Plan (15-day money back guarantee)
To get a custom quote for your company, please contact LivePerson directly.
Here is what’s included in both plans:
CallFire offers four plans:
Pay As You Go: 5 cents per minute/text
All plans include:
|List of Features|
List of Features
LiveEngage integrates with the following business systems and applications:
|USA, UK, Canada, International||USA, UK, Canada|
| 475 10th Avenue, 5th Floor|
New York, NY 10018
|1410 2nd St., Suite 200, Santa Monica, CA 90401|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
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In case you continue having doubts about which app will perform best for your company it may be a good idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular every solution is and how extensive is its online presence. For instance, in case of Facebook CallFire has 2964 likes on their official profile while LiveEngage profile is liked by 23845 users.