Compare CallFire vs. IntercomPurchasing the appropriate Customer Support Software product is as easy as assessing the good and weaker characteristics and terms offered by CallFire and Intercom. Here it's also possible to match their overall scores: 7.5 for CallFire vs. 9.0 for Intercom. Or you can check their general user satisfaction rating, 99% for CallFire vs. 96% for Intercom. We suggest that you spend some time to examine their differences and decide which one is the better choice for your company. Moreover. keep in mind to take into account your company’s or industry’s special situation, for instance, a multilingual app for a global staff or a mobile platform to help you work on the go. We know that not all people have enough time to test dozens of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk, Samanage.
|Monthly payment||Monthly payment|
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
Intercom is a user intelligence and behavioral targeting platform to better understand, improve, and benefit from your customer communication.
|Learn more about CallFire pricing||Learn more about Intercom pricing|
|The Sports Brokers, Kelly Roofing, Planet Fitness, Fitness 19||Invision, Droplr, BugHerd, Codeship, Vend|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business | Freelancers|
CallFire offers four plans:
Pay As You Go: 5 cents per minute/text
All plans include:
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Intercom offers an API and integrates with the following applications:
|1410 2nd St., Suite 200, Santa Monica, CA 90401||98 Battery Street, Suite 402, San Francisco, CA 94111|
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Both CallFire and Intercom were evaluated by a team of reliable B2B experts who carried out a thorough analysis of all core elements of every product. Their final score was calculated by means of unique SmartScore algorithm which gives a separate partial score to each component like: main features, customer support, mobile support, security, client satisfaction and market presence. Here at FinancesOnline we know useful features are not the only factor important to a business so we make sure we pay attention to all facets of a solution prior to giving it a final score.