Compare Helprace vs. CallFireBuying the perfect Customer Support Software product is all about comparing different solutions and figuring out the top software for your specific needs. Our exclusive algorythm provides you with a brief look at the general rating of CallFire and Helprace. For overall quality and performance, CallFire scored 7.5, while Helprace scored 8.0. On the other hand, for user satisfaction, CallFire earned 99%, while Helprace earned 90%. Below it's also possible to verify their features, terms, plans, etc. to determine what software will be more appropriate for your situation. An important aspect to assess is if the application allows you to enable/disable restrictions on different types of users to secure any sensitive company data. We did our best to review all popular Customer Support Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Samanage, Freshdesk.
|Monthly payment | Annual Subscription||Monthly payment|
Helprace is a cloud-based customer service service developed for businesses that are searching for a way to build a connection with their customers.
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
|Learn more about Helprace pricing||Learn more about CallFire pricing|
|Boom Box, Life Launchr, Automation Machine||The Sports Brokers, Kelly Roofing, Planet Fitness, Fitness 19|
|Types of Support|
Types of Support
| 8010 Woodland Center Blvd|
Tampa, FL, 33614
|1410 2nd St., Suite 200, Santa Monica, CA 90401|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
No information available.
Helprace provides two pricing plans and a free version of the service. Users have the option to subscribe to monthly or annual billing. A 30-day free trial is available for all plans.
Targeted: $10/agent/month (monthly) or $9/agent/month (yearly)
Targeted: $20/agent/month (monthly) or $18/agent/month (yearly)
CallFire offers four plans:
Pay As You Go: 5 cents per minute/text
All plans include:
|English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East||English|
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You should keep in mind that while both CallFire and Helprace may provide a top quality range of features each product could be designed for a different company size. If you are studying different apps you may want to give some attention to a company type they are aimed at. Certain features might scale up effectively for large enterprises but if you have a small or medium company it’s often better to stay away from paying for customized functionalities that you may never actually use.