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Compare Calero vs. LivePerson

When looking for the proper Communications Software for your enterprise it is recommended that you examine the functions, costs, and other important info about the product and vendor. Here, you can examine the similarities and distinctions between Calero (overall score at 7.7 and user satisfaction at 98%) and LivePerson (overall score at 8.8 and user satisfaction at 97%). You can also check their specific modules, such as tools, plans, costs, terms, etc. What is more, read the terms carefully for information on extra charges, including, setup fees, independent customer service, upgrade fees, cloud storage fees, and more. We are aware that not all companies have enough time to scrutinize a large number of various services, so we created a list of suggestions that you may find useful. Our top selections for the Communications Software category are: Slack, Wrike, RingCentral.
Comparison

Calero

VS

LivePerson

VS

Calero screenshot LivePerson screenshot
Pricing Details

Score

Our Score

7.7 ?

Our Score

8.8 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

100% ?

Price

Price

by quote

by quote

Pricing Type

Pricing Type

Quote-based Monthly payment | One-time payment | Annual Subscription | Quote-based
Full Review

Full Review

General Info

General Info

Calero offers web-based solutions in three aspects of communication lifecycle management i.e. Telecom Expense Management, Managed Mobility Services, and Usage Management.
Drive online conversions and improve customer loyalty with LivePerson, a market leader in real-time intelligent customer engagement.
Useful Links
Available Plans

Available Plans

Calero’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

LiveEngage offers two monthly subscriptions and a quote-based plan that are available for 12-month contract terms.

Standard – $40/user/month

  • Desktop and mobile web chat
  • 24/7 chat support
  • Standard reporting
  • Meaningful Connection Score
  • Business campaigns
  • Standard engagements
  • APIs
  • Content banners and offers
  • Customizable window
  • Standard security
  • Predictive targeting

Premier – $90/user/month

  • All Standard features
  • Co-Browse
  • Facebook Messenger integration
  • Google Adwords click-to-message

Enterprise – Quote-based

  • All Standard and Premier features
  • CRM integration
  • Advanced reporting
  • Agent groups
  • Secure forms
  • Case support
  • Hot topics
Popular Clients

Popular Clients

MoneyGram, US NAVY, Media General T-mobile, Home Depot, IBM
Integrations

Integrations

No information available.

  • LivePerson IBM Plugin
  • LivePerson hybris Plugin
  • LivePerson Demandware plugin
  • Share My Screen by VeriShow
  • Chat Queue Video by Invodo
  • Demandbase Targeting and Personalization Platform
  • samesurf
  • SayIt
  • Creative Virtual V-Person
  • nanoRep Customer Service Software
  • Mobile Agent
  • Watchitoo
  • TA Vision Off Hour Representative
  • WalkMe for LivePerson
  • Question & Answer Widget
  • Share File by VeriShow
  • noHold
  • Localayer (Verdata)
  • IntelliResponse Virtual Agent
  • tracx Social Media Management System
  • ChatID
  • Audio / Video Conferencing by VeriShow
  • Salesforce Integration
  • Mobile Commons
  • empathy
  • Smartlive Mobile
  • SeeWhy
  • SDL BeGlobal for LivePerson
  • Geofluent
  • BannerPlay
  • RightAnswers Unified Knowledge Platform
  • SpeakLike
  • Lightbox Effect for Chat Invitation
  • TurnTo
  • Chat Translator by VeriShow
  • Embedded Chat Window
  • CPattern
  • Customized Chat Window
  • Zoomdata
  • Rapleaf
  • EU Cookie App
  • Invodo
  • Proactive Chat from Video by Invodo
  • Barilliance eCommerce Personalization
  • QUERYM
  • Visitor’s Doc by VeriShow
  • Apple iPhone Mobile Chat Sample
  • Inteliwise
  • Chat from Instant Messaging Applications
  • Support Machine’s Automated Sales Agent
  • Automated Sales Agent
  • Android Mobile Chat Sample
  • TA Vision Live Agent Filter
  • Shared Shopping Cart
  • Support Machines’ Automated Customer Service Agent
  • Automated Customer Service Agent
  • Personetics Virtual Agent
  • Co-browsing by VeriShow
Contact No.

Contact No.

+1-470-246-5609 1 212 609 4200
Languages

Languages

English English
OS Supported

OS Supported

Windows
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Contact Email

Contact Email

Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Support Types

Support Types

Phone Live Support
Training
Phone Live Support
Ticket Training
Company's Address

Company's Address

Eagle’s Landing Business Park
Building 100, Suite 120
1565 Jefferson Road
Rochester, NY 14623
USA
475 10th Ave
5th Floor
New York, NY 10018
Pricing Details

Pricing Details

Learn more about Calero pricing Learn more about LivePerson pricing
List of Features

List of Features

Calero FEATURES

  • Telecom Expense Management
  • IT Expense Management
  • Wireless Expense Management
  • Mobile policy enforcement
  • Policy management
  • InSight Analytics
  • Remote device management
  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting
  • Reporting and Business Intelligence
  • Superior Support & Execution
  • Call Accounting & Reporting
  • Unified Communications & Collaboration Analytics

LivePerson FEATURES

  • Super-fast interactions
  • Asynchronous loading
  • Geolocation
  • Tailored customer experience
  • Efficient site visitor targets
  • Chat
  • Personalized invitation
  • Multiple languages
  • Dashboards
  • Videos and webinars
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be sufficient to just compare Calero and LivePerson with one another. While useful tools, cost and customer reviews are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards claimed by each product. Very often a less popular software may turn out to be an amazing choice that was distinguished with industry awards such as our Supreme Software Award which proves that regardless of smaller market popularity it’s a worthy contender to the solutions that dominate the market.