Compare Olark vs. C2 ATOM

If you need to have a quick way to decide which Customer Support Software product is better, our unique system gives C2 ATOM a score of 8.0 and Olark a score of 8.7 for general quality and performance. Furthermore, C2 ATOM is rated at 94%, while Olark is rated 98% for their user satisfaction level. You can also evaluate their product details, including features, tools, options, plans, costs, and many more. See if the application lets you to customize a few of its processes to make sure it fits your own business workflows. We realize that not all people have enough time to try out dozens of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the IT Service Management Software category are: Freshservice, Samanage, JIRA Service Desk.
Comparison

Olark

VS

C2 ATOM

VS

Olark screenshot C2 ATOM screenshot
Pricing Details

Total Score

Our Score

8.7 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

94% ?

Pricing

Pricing

$12

$50

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

Olark has been branded as one of the favorite and most popular chat support platform for hundreds of businesses.
C2 ATOM is an IT service management software created to provide businesses with an integrated solution to help teams manage and deliver exceptional IT support.
Quick Links
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Mac
Web-based
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
Contact Address

Contact Address

76 South Park St.
San Francisco, CA 94107
20865, Chemin de la Cote Nord, Suite 102
Boisbriand, Quebec, J7E 4H5
Canada
Languages

Languages

USA, UK, Canada, China, Germany, India, Japan USA, UK, Canada, International, France
Cost Details

Cost Details

Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.

Bronze

  • Monthly Billing: $17/month
  • Annual Billing: $15/month
  • Bi-Annual Billing: $12/month
  • 1 Operator

Gold

  • Monthly Billing: $49/month
  • Annual Billing: $44/month
  • Bi-Annual Billing: $34/month
  • 4 Operators

Platinum

  • Monthly Billing: $129/month
  • Annual Billing: $116/month
  • Bi-Annual Billing: $90/month
  • 8 Operators
  • Groups feature

Ultimate

  • Monthly Billing: $243/month
  • Annual Billing: $219/month
  • Bi-Annual Billing: $170/month
  • 15 Operators
  • Groups feature

C2 ATOM offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Small Teams – $50/user/month

  • Teams up to 5 users

Across your Business – $65/user/month

  • Teams with more than 6 users

Custom Cloud – By quote

  • Private and hybrid deployment for enterprises
Phone No.

Phone No.

support@olark.com +1-866-978-1200
Available Support

Available Support

Live Support
Ticket Training
Phone
Ticket Training
Contact Email

Contact Email

Supported Integrations

Supported Integrations

Olark Live Chat supports integrations with the following business systems and applications:

  • Shopify
  • Google Analytics
  • Salesforce
  • Nutshell
  • Bigcommerce
  • Salesforce Desk
  • Zendesk
  • Highrise
  • Elevio
  • Groove
  • TalkDesk
  • PrestaShop
  • XCart
  • Magento
  • Volusion
  • 3Dcart
  • Unbounce
  • GoSquared
  • Segment

C2 Atom is designed to work with database management systems, software, CRM, ERP and other management tools you may already have in place.

Pricing Details

Pricing Details

Learn more about Olark pricing Learn more about C2 ATOM pricing
List of Features

List of Features

Olark FEATURES

  • Chat Ratings
  • In-browser Chat
  • Targeted Chat
  • CRM & Helpdesk Integrations
  • Customize Your Design
  • Sophisticated Insights
  • Offline Messages
  • Cobrowsing
  • Developer API

C2 ATOM FEATURES

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Project Management
  • Event Management
  • Access Management
  • Service Catalog
  • Self-Service Web Portal
  • Knowledge Base
  • User Surveys
  • SLAs
  • Files and Screenshots
  • Attachment
  • Asset Tracking
  • Inventory Management
  • Asset Discovery
  • Purchase Order Management
  • Software Asset Management
  • Reporting and Analytics
Prominent Clients

Prominent Clients

Nosh Detox, CoPromote, Man Crates, CommitChange.com Loto Quebec, Granby, Lassonde, Industrielle Alliance
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The apps examined on this page are merely a small part of our full Customer Support Software category and you should remember that there could be more reliable solutions out there. If you want to ensure you make the optimal decision for your team we definitely encourage you to test more solutions first. You can also consider to check out our top 10 Customer Support Software ranking to learn which products are currently the highest-rated ones and dominate the market.