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Compare Bugzilla vs YouTrack

What is better Bugzilla or YouTrack? Today’s corporations seek the top IT Management Software product to keep on being competitive. On this page we help you with buying the best solution, by allowing you to evaluate Bugzilla and YouTrack down to the very details of their individual functions.

You can even check our general scoring values, which rate the software all round quality and performance. Bugzilla got a 7.9 score, while YouTrack has a score of 8.7. Likewise, it is possible to compare their general user satisfaction rating: 97% (Bugzilla) against 88% (YouTrack). Don’t forget to choose the solution that best answers your most urgent needs, not the solution with the higher number of features.

As of now, the top products in our IT Management Software category are: Cloudflare, Norton Security, Avira Antivirus Server.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

For Users

  • Advanced Search Capabilities
  • Email Notifications Controlled By User Preferences
  • Bug Lists in Multiple Formats (Atom, iCal, etc.)
  • Scheduled Reports (Daily, Weekly, Hourly etc.) by Email
  • Reports and Charts
  • Automatic Duplicate Bug Detection
  • File/Modify Bugs By Email
  • Time Tracking
  • Request System
  • Private Attachments and Comments
  • Automatic Username Completion or Drop-Down User Lists
  • Patch Viewer
  • “Watch” Other Users
  • Move Bugs Between Installs
  • Save and Share Searches

For Administrators

  • Excellent Security
  • Extension Mechanism for Highly Customizable Installations
  • Custom Fields
  • Custom Workflow
  • Full Unicode Support
  • Localization
  • mod_perl Support for Excellent Performance
  • Webservices (XML-RPC) Interface
  • Control Bug Visibility/Editing with Groups
  • Impersonate Users
  • Multiple Authentication Methods
  • Support for Multiple Database Engines
  • Sanity Check

Pricing Info

Bugzilla is a free bug tracking system, but those who want to support the system and help in its maintenance can send a donation on their official website to help develop the software further.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AbiWord, Cendio, Jabber

Integrations

Bugzilla offers integrations with the following business systems and applications:

  • TaskComplier
  • qTrace
  • BugCam
  • Bug Shooting
  • Entomologist
  • ALM Works Deskzilla
  • BugzMon
  • MyZilla
  • LiveProject
  • BugMail
  • Althaia for Outlook
  • Interclue
  • Bugit
  • ZeeBugs
  • TaskJuggler
  • Markdown
  • Zimbra
  • Liaison
  • PractiTest
  • TestLodge
  • Gurock TestRail

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bugzilla is a "Defect Tracking System" or "Bug Tracking System" that allows developers to keep track of outstanding bugs in their product effectively.

Company Email

Contact No.

Company's Address

650 Castro Street
Suite 300
Mountain View, CA 94041-2021
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Bug and Issue Tracking
  • Agile Boards
  • Time Management
  • Customization
  • Integration
  • Search Queries
  • Completion and highlighting
  • Search Context
  • Saved Searches
  • Filters
  • Tags
  • Opensearch Support
  • Instant Issue Reporting
  • Multiple Drafts
  • Edit Images In Place
  • Speed Up Issue Modification
  • Invoke Command Window
  • Keyboard-Driven Navigation
  • Manage Duplicates
  • Link Issues
  • Star Issues
  • Vote For Issues
  • Integration with flexible REST APIs
  • Easily import data from other systems
  • Mobile interface
  • Available OnDemand in the cloud

Pricing Info

YouTrack offers options to subscribe monthly or yearly, or to purchase a stand-alone license. Rates per plan vary depending on number of users, storage limits, and number of projects.

YouTrack InCloud

  • 10 users – 5GB – no private projects – free
  • 15 users – 10GB – $20/month or $200/year
  • 25 users – 10 GB – $ 75.00/month or $750/year
  • 50 users – 15 GB – $ 150/month or $1,500/year
  • 100 users – 20 GB – $ 300/month or $3,000/year
  • 500 users – 50 GB – $ 500/month or $5,000/year
  • 2,000 users – 100 GB – $ 1,000/month or $10,000/year
  • 2,000+ – 500 GB – By quote

New YouTrack Stand-Alone License

  • 10 users – free
  • 25 users – $500
  • 50 users – $ 750
  • 100 users – $ 1,500
  • 500 users – $ 3,000
  • 2,000 users – $ 6,000
  • 10,000 users – $ 10,000

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Siemens, Samsung, Jaguar

Integrations

YouTrack offers integration with the following business systems and applications:

  • Subversion
  • CVS
  • Clearcase
  • Visual SourceSafe
  • Mercurial
  • Git
  • Perforce
  • TeamCity
  • IntelliJ IDEA
  • TestLink
  • TestLodge
  • TestRail
  • Google
  • Yahoo!
  • OpenID
  • LDAP
  • BitBucket
  • JIRA
  • Redmine
  • FogBugz
  • Bugzilla
  • MantisBT
  • Trac

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Commercial browser-based bug tracker, issue tracking system and project management capabilities combined into one neat and comprehensive package.

Company Email

natasha.katson@jetbrains.com

Contact No.

Company's Address

Kavčí Hory Office Park, Na hřebenech II 1718/10
Praha 4 - Nusle - 147 00, Czech Republic

Salesforce Platform

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lightning
  • Integration Services
  • AI Services
  • Process Automation
  • Developer Tools
  • Trusted Cloud
  • Mobile Services

Pricing Info

Lightning Platform Starter Plan – $25/user/mo (billed annually)

  • 10 Custom Apps
  • Process Builder (processes per org)
  • Workflow and approval automation
  • Lightning App Builder
  • AppExchange
  • Component Framework

Lightning Platform Plus Plan – $100/user/mo (billed annually)

  • 110 Custom Apps
  • All features of the Lightning Platform Starter Plan

Platform Unlimited Plan – contact for quote

  • 2000 Custom Apps

All features of the above 2 plans, plus:

  • Heroku
  • Einstein Platform Services

Einstein Platform Services – contact for quote

  • Build custom models
  • Embed image recognition into any Salesforce app
  • Integrate with your Salesforce workflows

Lightning External Apps – contact for quote

  • Bring your vision to life in weeks
  • Easily integrate content and external data
  • Incorporate prebuilt components and templates

Salesforce Connect – contact for quote

  • Bring any type of structured or unstructured data with custom API integrations
  • Connect to ERP data with no-code integrations
  • Integrate high volumes of streaming device data with event-driven architectures

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Brown-Forman, Crossmark, Philips Healthcare

Integrations

Salesforce Platform offers robust APIs and tools to minimize integration time and enhance the capabilities of back-office systems. You can use them to link various systems – data that resides in external HR, supply chain, and ERP products, or on-premise solutions such as Microsoft, Oracle, and SAP – to create a unified view of your buyers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A platform-as-a-service (PaaS) that enables developers to create and deploy cloud apps.

Company Email

Company's Address

Salesforce.com Inc.
The Landmark @ One Market
Suite 300
San Francisco,
CA 94105

You should pay attention to the fact that while both Bugzilla and YouTrack may offer an outstanding range of features every product may be created for a different business size. If you are studying different apps you may want to pay attention to a company size they are meant for. Some functionalities may scale up effectively for huge enterprises but if you have a small or medium company it’s frequently more sensible to stay away from paying for advanced features that you might never have a chance to use.

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