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Compare Bugzilla vs Workato

What is better Bugzilla or Workato? You can use our scoring system to give you a general idea which IT Management Software product is more suitable for your company. For overall product quality, Bugzilla attained 7.9 points, while Workato earned 8.0 points. At the same time, for user satisfaction, Bugzilla scored 97%, while Workato scored 97%.

Specifics of their functions, tools, supported platforms, customer service, etc. are given below to help you get a more versatile analysis. Keep in mind to get only the functions that you need so you don’t waste resources for tools that are unnecessary.

We know that not all people have the time to try out dozens of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the IT Management Software category are: Avira Antivirus Server, Norton Security, Cloudflare.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

For Users

  • Advanced Search Capabilities
  • Email Notifications Controlled By User Preferences
  • Bug Lists in Multiple Formats (Atom, iCal, etc.)
  • Scheduled Reports (Daily, Weekly, Hourly etc.) by Email
  • Reports and Charts
  • Automatic Duplicate Bug Detection
  • File/Modify Bugs By Email
  • Time Tracking
  • Request System
  • Private Attachments and Comments
  • Automatic Username Completion or Drop-Down User Lists
  • Patch Viewer
  • “Watch” Other Users
  • Move Bugs Between Installs
  • Save and Share Searches

For Administrators

  • Excellent Security
  • Extension Mechanism for Highly Customizable Installations
  • Custom Fields
  • Custom Workflow
  • Full Unicode Support
  • Localization
  • mod_perl Support for Excellent Performance
  • Webservices (XML-RPC) Interface
  • Control Bug Visibility/Editing with Groups
  • Impersonate Users
  • Multiple Authentication Methods
  • Support for Multiple Database Engines
  • Sanity Check

Pricing Info

Bugzilla is a free bug tracking system, but those who want to support the system and help in its maintenance can send a donation on their official website to help develop the software further.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AbiWord, Cendio, Jabber

Integrations

Bugzilla offers integrations with the following business systems and applications:

  • TaskComplier
  • qTrace
  • BugCam
  • Bug Shooting
  • Entomologist
  • ALM Works Deskzilla
  • BugzMon
  • MyZilla
  • LiveProject
  • BugMail
  • Althaia for Outlook
  • Interclue
  • Bugit
  • ZeeBugs
  • TaskJuggler
  • Markdown
  • Zimbra
  • Liaison
  • PractiTest
  • TestLodge
  • Gurock TestRail

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bugzilla is a "Defect Tracking System" or "Bug Tracking System" that allows developers to keep track of outstanding bugs in their product effectively.

Company Email

Contact No.

Company's Address

650 Castro Street
Suite 300
Mountain View, CA 94041-2021
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Enterprise-grade integrations
  • Multi-step, multi-app interactions
  • Integrates apps ten times faster than traditional solutions
  • Complex business logic
  • Bi-directional app integrations
  • Enables data syncs and advanced transformations
  • Error and exception management
  • Supports conditional data mapping and workflow logic for processing events
  • Proven cloud platform with 99.99% uptime

Pricing Info

Premium Plan – $99/month (billed annually) or $119/month (billed monthly)

  • Ideal for small business with less than 50 employees
  • Private and Public Recipes
  • Worknot
  • Unlimited Tier-1 Apps
  • 5,000 Transactions Per Month
  • Email & Chat Support
  • 1 hour Implementation Service
  • 10 Minutes Polling Cycle

Professional Plan – $499/month (billed annually) or $599/month (billed monthly)

  • Best for mid-market (less than 500 employees)
  • All Premium Plan features
  • Two Tier-2 App Connections
  • 50,000 Transactions per Month
  • Phone Support
  • Custom Expert Services
  • 5 minutes Polling Cycle

Enterprise Plan – $1,999/month (billed annually) or $2,199/month (billed monthly)

  • Best for large organizations (more than 500 employees)
  • All Professional Plan features
  • Tier-3 Apps & On-Premise Apps
  • Custom Transactions Per Month
  • 24 x 5 support
  • Multi-Instance App Integration
  • Real-Time Integration
  • Human Interaction Workflows
  • Long Running Tasks
  • High Volume Parallel Processing
  • IT Governance & Compliance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

DeepCrawl, Bitamtica, Alternetics

Integrations

Workato integrates with the following business systems and applications:

  • Box
  • Dropbox
  • GitHub
  • HipChat
  • JIRA
  • NetSuite
  • Salesforce
  • Slack
  • Twilio
  • Twitter
  • Zendesk
  • QuickBooks
  • EventBrite
  • Intacct
  • ServiceNow
  • QuickBase
  • Marketo
  • Xero
  • InfusionSoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Workato is a cloud-based service that lets you connect web applications easily with its simple drag and drop interface.

Company Email

info@workato.com

Contact No.

Company's Address

1601 S De Anza Blvd,
Cupertino, CA 95014,
United States

Salesforce Platform

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lightning
  • Integration Services
  • AI Services
  • Process Automation
  • Developer Tools
  • Trusted Cloud
  • Mobile Services

Pricing Info

Lightning Platform Starter Plan – $25/user/mo (billed annually)

  • 10 Custom Apps
  • Process Builder (processes per org)
  • Workflow and approval automation
  • Lightning App Builder
  • AppExchange
  • Component Framework

Lightning Platform Plus Plan – $100/user/mo (billed annually)

  • 110 Custom Apps
  • All features of the Lightning Platform Starter Plan

Platform Unlimited Plan – contact for quote

  • 2000 Custom Apps

All features of the above 2 plans, plus:

  • Heroku
  • Einstein Platform Services

Einstein Platform Services – contact for quote

  • Build custom models
  • Embed image recognition into any Salesforce app
  • Integrate with your Salesforce workflows

Lightning External Apps – contact for quote

  • Bring your vision to life in weeks
  • Easily integrate content and external data
  • Incorporate prebuilt components and templates

Salesforce Connect – contact for quote

  • Bring any type of structured or unstructured data with custom API integrations
  • Connect to ERP data with no-code integrations
  • Integrate high volumes of streaming device data with event-driven architectures

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Brown-Forman, Crossmark, Philips Healthcare

Integrations

Salesforce Platform offers robust APIs and tools to minimize integration time and enhance the capabilities of back-office systems. You can use them to link various systems – data that resides in external HR, supply chain, and ERP products, or on-premise solutions such as Microsoft, Oracle, and SAP – to create a unified view of your buyers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A platform-as-a-service (PaaS) that enables developers to create and deploy cloud apps.

Company Email

Company's Address

Salesforce.com Inc.
The Landmark @ One Market
Suite 300
San Francisco,
CA 94105

All the data, details and experiences that we provided in this analysis were gathered from official vendor sites, advertising content available online, real-life experience from real users as well as our individual direct use of each service by an expert. We pay a lot of attention to thoroughly study each app, so we not only test it on our own, but we also correlate our findings with views of other users from the B2B community.

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