MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Broadly vs Sprout Social

What is better Broadly or Sprout Social? Selecting the most appropriate Reputation Management Software for your company is hard with a lot of functions, options, and terms to consider. However, using our review platform will make it possible for you to simplify the selection process by showing all main software in a single place.

For example, you can compare Broadly and Sprout Social for their tools and overall scores, in this case, 7.5 and 8.9, respectively. Similarly, you can check which software has superior general user satisfaction rating: 93% (Broadly) and 93% (Sprout Social) to learn which software is better for your company. Don’t simply pick the solution with the cheapest price, but the solution that has the best value.

Our experts made sure to review all popular Reputation Management Software solutions offered on the market, but among them these three caught our special attention: Qualtrics CX, Hootsuite, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Email Campaigns
  • Feedback Collection
  • Customer Reviews Generation
  • Customer Referral Program
  • Customizable Website
  • Automatic SEO

Pricing Info

Broadly’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

East Bay Eye Center, Woof Boarding & Daycare, LAiMA OGBYN

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Broadly is a popular online reputation management and search ranking optimization tool.

Company Email

contact@broadly.com

Contact No.

Company's Address

1500 Broadway, Suite 200
Oakland, CA 94612
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Smart Inbox
  • Mobile
  • Collaboration
  • Publishing
  • Analytics
  • Monitoring
  • Social CRM
  • Account Structure

Pricing Info

Sprout Social offers three different plans for its users and each of the plans includes a 30-day free trial.

Premium Plan – $99 per user/month

  • Complete Social Media Management
  • All-in-one Social Inbox
  • Monitor Profiles, Keywords & Locations
  • Tasking & Social CRM Toolset
  • Publish, Schedule, Draft & Queue Posts
  • Social Content Calendar
  • Group, Profile & Post-Level Reporting
  • Includes 10 Social Profiles
  • iOS and Android mobile apps

Corporate Plan – $149 per user/month

All the features of the Premium plan, plus:

  • Tag, Categorize & Report on Inbox Messages
  • Trends & Engagement Reports
  • Team & Productivity Reporting
  • Approval Workflow & Audience Targeting
  • Campaign Tagging & Reporting
  • Competitive Benchmark Reporting
  • Includes 15 Social Profiles
  • Add-on: Advanced Social Listening Suite (available for an additional cost within the app)

Enterprise plan – $249 per user/month

All the features of the Corporate plan, plus:

  • Advanced Customer Care Tools & Reports
  • Advanced Keyword Listening
  • Build Custom Chatbots with Automation Tools
  • Custom URL Tracking
  • Store Media in a Shared Asset Library
  • Report Builder & Scheduled Report Delivery
  • Includes 20 Social Profiles
  • Add-on: Advanced Social Listening Suite (available for an additional cost within the app)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Stanford University, Spotify

Integrations

  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • Google+
  • Zendesk
  • UserVoice

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sprout Social is a social media interaction software that helps companies to communicate with customers and build their businesses at an exponential rate.

Company Email

info@sproutsocial.com

Contact No.

Company's Address

131 S. Dearborn St.
Ste. 1000
Chicago, IL 60603

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Almost as important as functionalities and user support responsiveness are pricing plans given by Broadly and Sprout Social. Although cost should not be the sole aspect it’s without a doubt a key thing to consider. You should try to find a flexible pricing plan that can be adjusted to your team size and easily scaled up every time your company grows. Be sure that you don’t pick packages that have complex tools that you won’t find useful and always make an effort to contact with the vendor directly as big companies can often benefit from discounts. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to invest any money and gives you a practical overview of what it feels like to work with Broadly and Sprout Social.

Page last modified