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Compare Broadly vs Shopper Approved

What is better Broadly or Shopper Approved? You can use our scoring system to give you a general idea which Reputation Management Software product is more suitable for your business. For overall product quality, Broadly received 7.5 points, while Shopper Approved earned 8.8 points. At the same time, for user satisfaction, Broadly scored 93%, while Shopper Approved scored 93%.

Details about their functions, tools, supported platforms, customer service, plus more are given below to give you a more accurate review. Keep in mind to get only the tools that you need so you don’t waste cash for features that are unnecessary.

People who don't have much time or want a Reputation Management Software suggestion from our team might want to investigate these top choices for the current year: Yotpo, Hootsuite, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Email Campaigns
  • Feedback Collection
  • Customer Reviews Generation
  • Customer Referral Program
  • Customizable Website
  • Automatic SEO

Pricing Info

Broadly’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

East Bay Eye Center, Woof Boarding & Daycare, LAiMA OGBYN

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Broadly is a popular online reputation management and search ranking optimization tool.

Company Email

contact@broadly.com

Contact No.

Company's Address

1500 Broadway, Suite 200
Oakland, CA 94612
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $99.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online Review Syndication
  • Review Collection Tools
  • Text and Video Reviews
  • Customizable Surveys
  • QR Code Generator
  • Email Review Invitations

Pricing Info

Shopper Approved offers several SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Merchant Review

  • Up to 2,000 – $199.00/month
  • Up to 5,000 – $399.00/month
  • Up to 10,000 – $599.00/month

Product Review

  • Up to 2,000 – $199.00/month
  • Up to 5,000 – $399.00/month
  • Up to 10,000 – $599.00/month

Shopper Approved Local – $99.00/location/month

  • Unlimited Local Ratings & reviews
  • Customer Care Resolution
  • Review Collection Tools
  • Mobile Review
  • Video Testimonials
  • Video Reviews Sharing
  • Review Sites Ratings Display
  • Social Reviews

Shopper Approved Local Plus – $199.00/location/month

  • Full Business Listing Management
  • Real-Time Review Updates
  • Unlimited Local Ratings & reviews
  • Customer Care Resolution
  • Review Collection Tools
  • Mobile Review
  • Video Testimonials
  • Video Reviews Sharing
  • Review Sites Rating Display
  • Social Reviews

Small business and enterprise pricing available upon request for Merchant Review and Product Review plans. A one-time set-up fee of $199.00 is extracted for Shopper Approved Local and Shopper Approved Local Plus.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Quicken Loans, B&H, Web.com

Integrations

Shopper Approved integrates with major review sites like Google, Yahoo, and Bing. There are also plug & play, easy-to-use Shopper Approved apps on major e-commerce platforms like Wix, X-Cart, and Magento that allow the same collection, display, and management of online reviews.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ShopperApproved is a popular review collection and syndication tool.

Company Email

support@shopperapproved.com

Contact No.

Company's Address

298 24th Street, STE 470
Ogden, UT 84401
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

If you continue having doubts about which service will work best in your case it may be a sound idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular every app is and how wide is its online presence. For instance, in case of Facebook Broadly has 537 likes on their official profile while Shopper Approved profile is liked by 942 users.

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