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Compare Broadly vs Podium

What is better Broadly or Podium? You can use our scoring system to give you a general idea which Reputation Management Software product is better for your business. For overall product quality, Broadly earned 7.5 points, while Podium gained 8.6 points. At the same time, for user satisfaction, Broadly scored 93%, while Podium scored N/A%.

Information regarding their functions, tools, supported platforms, customer support, and more are given below to give you a more correct assessment. Don’t forget to get only the tools that you need so as not to waste cash for tools that you won’t be using.

At the moment, the most popular services in our Reputation Management Software category are: Yotpo, Hootsuite, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Email Campaigns
  • Feedback Collection
  • Customer Reviews Generation
  • Customer Referral Program
  • Customizable Website
  • Automatic SEO

Pricing Info

Broadly’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

East Bay Eye Center, Woof Boarding & Daycare, LAiMA OGBYN

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Broadly is a popular online reputation management and search ranking optimization tool.

Company Email

contact@broadly.com

Contact No.

Company's Address

1500 Broadway, Suite 200
Oakland, CA 94612
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online review management
  • Customer interactions
  • Operation management
  • Omnichannel feedback
  • Android and iOS app

Pricing Info

Podium’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Podium is a robust online review software designed to help organizations power local interaction.

Company Email

support@podium.com

Contact No.

Company's Address

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Every time you pick a solution that you are sure will work best for your team you shouldn’t only focus on what reviewers have to say about it. Very often personal experience with the software may be different, depending on your own goals and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each software to give you a quick impression of how actual users of Broadly and Podium estimate their experience with the solution. Our algorithm is based on advanced analysis of product mentions on other sites, social media as well as blogs, so you are going to get a comprehensive and credible overview of what other customers think about each app. In this case Broadly has a total satisfaction rating at 93% while for Podium N/A% of users express they had a positive experience with it.

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