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Compare Brightidea vs ETO

What is better Brightidea or ETO? There is a wide range of Business Process Management Software products available for businesses these days. The simplest way to find out which one fits your needs best is to compare them side by side. For instance, here you can examine Brightidea and ETO for their overall score (8.1 vs. 7.8, respectively) or their user satisfaction rating (99% vs. N/A%, respectively).

It’s also possible to check their features and pricing terms as well as other useful facts below. When matching products be sure to examine their related functions and mark their differences to obtain a clearer picture of both deals. Likewise, keep in mind to evaluate non-core factors such as security, backup, usability, and customer service.

In case you you want to quickly identify the best Business Process Management Software according to our review team we suggest you check out the following services: Studio Creatio Enterprise, Wrike, Promapp.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Android and iOS Apps
  • RESTful API
  • Innovation management
  • Support for all languages
  • Individual, connected apps
  • Crowdsourcing
  • Performance tracking
  • Employee engagement
  • Centralized approach
  • Opportunity development
  • Built-in templates
  • Idea submission and lists
  • Participant data import
  • Drag-and-drop pipelines
  • Built-in scoring system
  • Innovation dashboards
  • Mobile friendly
  • Real-time collaboration
  • Expert opinion, scoring
  • Idea submission and idea boards

Pricing Info

Brightidea’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CISCO, BOSCH, General Electric

Integrations

Brightidea offers RESTful API for users to connect it to virtually any third-party system or application.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based innovation management platform with RESTful API, Android and iOS apps and individual apps for managing different aspects of innovation.

Company Email

support@brightidea.com

Contact No.

Company's Address

255 California Street, Suite 1100
San Francisco, CA 94111
USA

ETO

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Case Management
  • Service Planning
  • Outcomes Measurement & Management
  • System Integration
  • Reporting Suite
  • Configurable Forms
  • Workflow Management
  • Approval Management
  • System Notifications
  • Dashboard

Pricing Info

ETO’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Love INC, Good Shepherd Services, Area Resource for Community and Human Services

Integrations

ETO by Social Solutions has an open API, which means organizations utilizing the application can integrate it with different third-party solutions.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-inclusive outcomes and case management application.

Company Email

moreinfo@socialsolutions.com

Contact No.

Company's Address

10801-2 N. MoPac Expy, Suite 400
Austin, TX 78759
USA

Studio Creatio Enterprise

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-degrees customer views
  • Lead management
  • Lead segmentation
  • Collaboration suite
  • Business process management
  • Best practices and opportunity management
  • Advanced customization
  • Open configuration
  • Visual process designer (WYSIWYG)
  • Dashboard analytics
  • On-premise and in-cloud deployment
  • Extensive API
  • Synchronized mobile app
  • Field sales app
  • File sharing and omnichannel communication
  • Case management

Pricing Info

Studio Creatio Enterprise offers several pricing packages. Pricing plans for sales, marketing, and service modules are available. There is also an option to integrate all three modules into a single CRM bundle. The vendor provides an online calculator on their website so you can calculate the total price of the product, or you can get in touch with the vendor who will provide you with an estimate. With the software’s free trial version, you can try out all the key features of the software.

Here are the available packages:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • For small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • For e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • For medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1,000 active contacts/month billed annually)
  • Active contact is included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1,000 active contacts, the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • For companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • For medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, BAYER, Heinz

Integrations

With an open configuration and extensive API, Studio Creatio Enterprise can be integrated with most third-party applications including the following:

  • Twitter
  • Facebook
  • Google Contacts
  • Google Calendars
  • LDAP
  • IMAP
  • MS Exchange
  • Google Maps
  • OpenStreetMap
  • MailChimp/Mandrill
  • SmartCloud Connect
  • Microsoft Office Applications

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A complete BPM suite that improves business operations and adjusts processes to the changing business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Almost as important as useful features and user support responsiveness are pricing options offered by Brightidea and ETO. Even though pricing should not be the sole element it’s without a doubt a key thing to consider. You should expect a flexible pricing package that can be matched with your team size and painlessly scaled up when your company expands. Be sure that you don’t choose pricing plans that have complex tools that you won’t find useful and always try to contact with the vendor directly as enterprises can frequently benefit from more affordable prices. You should also give a chance to a free trial or demo of each solution to spend at least some time using it. It’s a helpful experience that doesn’t require you to spend any money and gives you a solid overview of what it feels like to work with Brightidea and ETO.

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