Compare Vlocity vs. bpm'online studio

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

• Ideal for small and medium businesses with direct sales teams
• Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

• Ideal for e-commerce
• A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

• Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
• Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

• Cloud – $27 (1000 active contacts/month billed annually)
• Active contact is a contact included in one or more campaigns within a 12-month period
• Up to 365 emails per year can be sent to one active contact
• Custom pricing with the purchase of 50,000+ active contacts

User License

• Cloud – $50/user/month billed annually
• On-site – $850 per license/lifetime
• With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

• Cloud – $35/user/month
• On-site – $600 per user
• Ideal for companies looking to automate helpdesk and contact center operations
• A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

• Cloud – $50/user/month
• On-site – $850 per user
• Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
• Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Vlocity FEATURES

• Omniscript
• Industry console
• DataRaptor
• Process engine
• Mobile and Vlocity wear
• Clickstream Analytics

bpm'online studio FEATURES

• Business Process Management
• Best Practices & Opportunity Management
• Advanced Customization
• Open Configuration
• Visual Process Designer (WYSIWYG)
• 360-degrees Customer Views
• Lead Management
• Lead Segmentation
• Collaboration Suite
• File Sharing & Omnichannel Communication
• Case Management
• Dashboard Analytics
• On-Premise and In-Cloud Deployment
• Extensive API
• Synchronized Mobile APP
• Field Sales App