Compare bpm'online studio vs. Ultimus BPM Suite

A good way to find the appropriate Business Process Management Software product for your business is to evaluate the solutions against each other. Here you can compare bpm'online studio and Ultimus BPM Suite and see their features compared in detail to help you decide on which one is the more effective product. Also, you can compare their overall ratings, including: overall score (bpm'online studio: 9.3 vs. Ultimus BPM Suite: 7.5) and user satisfaction (bpm'online studio: 100% vs. Ultimus BPM Suite: 100%). Analyze their differences and similarities and find out which one outperforms the other. Moreover, anticipate the state of what your business will be in years to come; will your business outgrow the app in the next 3-5 years? We are aware that not all businesses have the time to try out a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Business Process Management Software category are: bpm’online studio, Nintex, Promapp.
Comparison

bpm'online studio

VS

Ultimus BPM Suite

VS

bpm'online studio screenshot Ultimus BPM Suite screenshot
Pricing Details

Our Score

Our Score

9.3 ?

Our Score

7.5 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Cost

Cost

by quote

by quote

Pricing Model

Pricing Model

Monthly payment | Quote-based Quote-based
Full Review

Full Review

General Description

General Description

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Ultimus BPM Suite offers solutions to automate business processes, empower stakeholders and improve ROIs with its effective modules and features.
Easy Links
Contact Phone

Contact Phone

+1-617-765-7997 1-919-678-0900
Integrations

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Currently, Ultimus BPM Suite integrates with Microsoft SharePoint.

Cost Details

Cost Details

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Ultimus BPM Suite SMB and enterprise pricing information is available upon request. Contact the company for more details. A free trial is available upon registration.

List of Features

List of Features

bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Ultimus BPM Suite FEATURES

  • Innate Collaboration
  • Complete Automation
  • Convenient Access
  • Simple Process Modeling And Execution
  • Round Trip Optimization
  • Lifecycle Process Management
  • Visibility And Control In Real-Time
Company Email

Company Email

info@bpmonline.com
Contact Address

Contact Address

280 Summer St., 6th floor
Boston, Massachusetts
USA
Ultimus Inc. Headquarters
136 Madison Ave. 6th Floor
New York, NY, 10016
USA
Available Support

Available Support

Phone Live Support
Training
Phone
Customer Types

Customer Types

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Details

Pricing Details

Learn more about bpm'online studio pricing Learn more about Ultimus BPM Suite pricing
Languages Supported

Languages Supported

English English, China, Germany, India, Japan
Prominent Customers

Prominent Customers

L'Oreal, Schneider Electric, BAYER, Heinz Daimler AG, Bladex, BNP Paribas Bank
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Compare Alternatives

Compare Alternatives

Compare with Ultimus BPM Suite
Compare with Tallyfy
Compare with Intellimas
Compare with LeagueApps
Compare with Chronos Workflow
Compare with Process Manager
Compare with Rentec Direct
Compare with Cropio
Compare with SeatAdvisor
Compare with Triaster
Compare with Inforobo
Compare with NAVEX Global
Compare with Sapphire Systems
Compare with Esker
Compare with AthenaHealth
Compare with Cropio
Compare with RepairShopr
Compare with Space Designer 3D
Compare with HawkSoft
Compare with Triaster
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

Every time you choose a software that you think will be an actual asset for your team you shouldn’t simply focus on what reviewers have to say about it. Quite frequently individual experience with the app will vary, depending on your own goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each product to give you a reliable overview of how real users of bpm'online studio and Ultimus BPM Suite evaluate their experience with the software. Our system is based on advanced analysis of product mentions on other websites, social networks and blogs, so you are going to get a comprehensive and reliable picture of what other clients think about each app. In this example bpm'online studio got a total satisfaction rating at 100% while for Ultimus BPM Suite 100% of users say they had a positive experience with it.