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Compare bpm’online studio vs TicketSpice

What is better Bpm'online or TicketSpice? With different functionalities, pricing, details, and more to compare, finding the right Business Process Management Software for your company is tough.

Nevertheless by using our system, it is simple to match the characteristics of Bpm'online and TicketSpice together with their general rating, respectively as: 9.3 and 8.0 for overall score and 100% and 100% for user satisfaction. You can also compare them feature by feature and find out which software is a better fit for your company. Remember to use a free trial first before opting in for a plan to see how the software works in real setting.

As of now, the most popular services in our Business Process Management Software category are: bpm’online studio, Promapp, Wrike.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $0.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • RealView Builder
  • Ticket Scanning
  • Mobile Ticketing
  • E-commerce/Merchandizing
  • Social media plugins
  • Daily/Recurring Tickets
  • Branding Control
  • Ticket Price Control
  • Instant Funding
  • Conditional Logic
  • Analytics
  • Geo Maps
  • Conversion tracking
  • Offline Payments
  • Bank Reconciliation Reports

Pricing Info

Together with its free-of-charge live demo, TicketSpice offers a single enterprise pricing plan calculated per ticket. Premium features are also available against symbolic fees. Here are the details:

$0.99 per ticket

  • Branding
  • E-commerce
  • Unlimited Email Confirmations
  • Conversion Tracking
  • Social Media Plugins
  • Event Analytics
  • Photo Verification
  • Inventory tracking
  • Coupons
  • Design Control
  • 2.99% Flat rate for using Webconnex Payments (Optional)

Additional Features

  • Unlimited third party integrations for $20 per month
  • Communication Center  for $0.02 per message or invite
  • Custom Gateway for 1% of transaction
  • Custom Domain Masking for $500 for setup and $99 per month
  • Sales Integration for $199 per month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, TED X, Vevo

Integrations

TicketSpice integrates with the following business systems and applications:

  • Webconnex payments
  • Salesforce
  • WordPress
  • Social media

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TicketSpice offers quick, easy, and simple-to-use event management technology.

Company Email

Contact No.

Company's Address

455 Capitol Mall, Suite 604
Sacramento, CA 95814
USA

Almost as essential as functionalities and customer support responsiveness are pricing packages made available by Bpm'online and TicketSpice. Even though cost should not be a deciding element it’s surely a significant thing to consider. You should look for a flexible pricing plan that can be adjusted to your company size and painlessly scaled up every time your company expands. You should be certain you don’t select packages that include advanced functionalities that you won’t use and always make an effort to contact with the vendor directly as big companies can often benefit from discounts. You should also give a chance to a free trial or demo of each solution to spend at least some time using it. It’s a valuable experience that doesn’t require you to pay any money and gives you a reliable overview of what it’s like to work with Bpm'online and TicketSpice.

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