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Compare bpm’online studio enterprise vs Swiftype

What is better bpm'online studio or Swiftype? Finding the appropriate Workflow Management Software product is as straightforward as comparing the strong and weak functions and terms offered by bpm'online studio and Swiftype. Here it's also possible to match their general scores: 9.3 for bpm'online studio vs. 8.3 for Swiftype. Or you can verify their general user satisfaction rating, 100% for bpm'online studio vs. 100% for Swiftype.

We suggest that you spend some time to examine their differences and decide which one is the better choice for your company. What’s more don’t forget to factor in your company’s or industry’s special situation, for instance, a multilingual solution for a global team or a mobile app to help you work in the field.

People who want to save some time or could use a Business Process Management Software advice from our experts may want to investigate these top choices for the current year: Wrike, bpm’online studio enterprise, Promapp.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio enterprise offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online studio enterprise free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio enterprise offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio enterprise also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio enterprise is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $299

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advanced Search Algorithm
  • Language Analysis Tools
  • Spelling Correction
  • Bigram Matching
  • Stemming
  • Synonyms
  • Phrase Matching
  • Autocomplete
  • Search Analytics
  • Adjust Search Relevance
  • Fine Tune Search Results
  • Faceted Searches
  • Real-Time Reports
  • Drag and Drop
  • Mobile Compatible
  • AI-Powered Apps
  • Connect to Cloud Data Sources
  • Smart Suggestions

Pricing Info

Swiftype offers several SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan that suits your business needs:

Swiftype Search Site Plans:

Swiftype Basic Plan

  • $299/mo.
  • Billed Annually
  • Industry-Leading Relevance
  • Robust Developer API

Swiftype Standard Plan

  • $599/mo.
  • Billed Annually
  • Advanced Search Analytics
  • Cross-Domain Search
  • Daily Content Updates

Swiftype Business Plan

  • $999/mo.
  • Billed Annually
  • Custom Reporting
  • Automatic Content Updates
  • Content Recommendations
  • Phone Support

Swiftype Premium Plan

  • Custom
  • Historical Analytics
  • Service Level Agreement (SLA)
  • Advanced Security Controls
  • Dedicated Account Manager

Swiftype Enterprise Site Plans:

Swiftype Developer Plan

  • $299/mo.
  • Billed Annually
  • Includes 10 Users
  • $2/month per Additional User
  • Custom Sources with API Platform
  • Native Connector for Github and Atlassian Cloud
  • Helpdesk Online

Swiftype Business Plan

  • $599/mo.
  • Billed Annually
  • $5/month Per Additional User
  • Native Connectors for Dropbox, Salesforce, G Suite, Office 365, Zendesk, Atlassian, and more
  • Single Sign-On (SSO) for Authentication
  • Email & Phone Support

Swiftypes Premium Plan

  • Custom Pricing
  • Premium Connectors with Base Framework
  • Advanced Authentication and Security Features
  • Dedicated Account Manager
  • Personalized Rollout and Onboarding Support

Please contact Swiftype’s sales department for more details on its premium pricing plans, and get your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AT&T, Shopify, Samsung

Integrations

Swiftype supports the following integrations:

  • Slack
  • Salesforce Sales Cloud
  • JIRA Software
  • Zendesk
  • GitHub
  • Atlassian Confluence
  • Help Scout
  • SharePoint
  • Desk.com
  • Quip
  • FogBugz
  • Salesforce App Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based search application designed for enterprises, eCommerce businesses, and media agencies and professionals; offering its advanced search tools and search analytics.

Company Email

support@swiftype

Contact No.

Company's Address

301 Howard St.
San Francisco, CA 94103
USA

No Workflow Management Software will be able to cover all the needs of a specific team. Though key functionalities of bpm'online studio and Swiftype should matter you should also carefully study the integrations offered by each app. In many cases your team will already be using various kinds of SaaS software in your company and it’s much better to opt for software that integrate well with each other. That way you can ensure a reliable exchange of information between your teams and services, which can considerably reduce time wasted on migrating between one product and the next.

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