Compare Social Solutions Apricot vs. bpm'online studio

A great way to find the right Business Process Management Software product for your organization is to cross-check the solutions against each other. Here you can compare Bpm'online and Social Solutions Apricot and see their features compared contrastively to help you decide on which one is the superior product. Likewise, you can review their overall ratings, for instance: overall score (Bpm'online: 9.3 vs. Social Solutions Apricot: 8.5) and user satisfaction (Bpm'online: 100% vs. Social Solutions Apricot: 100%). Analyze their differences and similarities and find out which one outperforms the other. Likewise, imagine your company tomorrow; will your business outgrow the app in the next 3-5 years? In case you you have to quickly locate the best Business Process Management Software according to our review team we suggest you check out the following solutions: Promapp, bpm’online studio, Nintex.
Product

Social Solutions Apricot

VS

bpm'online studio

VS

Social Solutions Apricot screenshot bpm'online studio screenshot
Pricing Page

Score

Our Score

8.5 ?

Our Score

9.3 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

100% ?

Pricing

Pricing

by quote

by quote

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

A case management and nonprofit software for nonprofit and public sector agencies and organizations, which offers functionalities for tracking and reporting program performance and outcomes.
Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Quick Links
Available Plans

Available Plans

Apricot’sSMB and enterprise pricing is available only upon request. Please contact the company for details, and ask for your quote.

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Company Email

Company Email

info@bpmonline.com
Available Integrations

Available Integrations

Social Solutions Apricot can work with other external database systems. Furthermore, it supports the following integrations:

  • Google Calendar
  • Gmail
  • Office 365
  • MailChimp
  • ConstantContact
  • Emma

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
Company's Address

Company's Address

10801-2 N. MoPac Expy, Suite 400
Austin, TX 78759
USA
280 Summer St., 6th floor
Boston, Massachusetts
USA
Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Canada, International
Pricing Page

Pricing Page

Learn more about Social Solutions Apricot pricing Learn more about bpm'online studio pricing
Devices Supported

Devices Supported

Windows
Linux
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Features

Available Features

Social Solutions Apricot FEATURES

  • Robust Reporting
  • Dynamic Reports
  • Drag-and-Drop Functionality
  • Create and Share Reports
  • Dynamic Graphs and Heatmaps
  • Insights
  • Track Program Progress and Performance
  • Client, Service, and Activity Tracking
  • Measure Outcomes
  • Paperless Filing
  • Create and Edit Forms
  • Data Validation Tools
  • Volunteer Management
  • Best Practice Library
  • Secure and Compliant Platform

bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App
Customer Support

Customer Support

Phone Live Support
Training
Phone Live Support
Training
Contact Phone

Contact Phone

+1-877-441-2111 +1-617-765-7997
Popular Customers

Popular Customers

Love INC, Good Shepherd Services, Area Resource for Community and Human Services (ARCHS) L'Oreal, Schneider Electric, BAYER, Heinz
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You shouldn’t expect only a broad array of features and scalable pricing packages from a reliable Business Process Management Software. Almost as crucial as main features is a top-notch customer support. You want to guarantee that if you have any questions about Bpm'online or Social Solutions Apricot, or you face some problems, or perhaps you’ll need to ask for a certain update or functionality useful to your business you can trust in a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to enjoy individual training or at least a knowledge base you can use.