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Compare RepairShopr vs. bpm'online studio

Various firms require different types of Business Process Management Software. To understand well which service meets your needs, consider reviewing various options feature by feature an taking into consideration their conditions and costs. Furthermore, you will get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system. The results are: bpm'online studio (9.3) vs. RepairShopr (9.1) for all round quality and usefulness; bpm'online studio (100%) vs. RepairShopr (100%) for user satisfaction rating. Analyze their strong and weak points and decide which software is a better option for your company. An effective, simple tip is to list the strengths and weaknesses of both services next to each other and find out which app comes on top. We realize that not all businesses have enough time to try out a wide range of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Business Process Management Software category are: Promapp, Nintex, bpm’online studio.
Product

RepairShopr

VS

bpm'online studio

VS

RepairShopr screenshot bpm'online studio screenshot
Pricing Page

Score

Our Score

9.1 ?

Our Score

9.3 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Cost

Cost

$49.99

by quote

Price Scheme

Price Scheme

Free | Monthly payment Monthly payment | Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

RepairShopr is a very robust and comprehensive CRM solution for repair shops, which integrates ticketing, marketing and POS systems.
Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Easy Links
Customer Support

Customer Support

Phone Live Support
Training
Phone Live Support
Training
Pricing Page

Pricing Page

Learn more about RepairShopr pricing Learn more about bpm'online studio pricing
Phone Number

Phone Number

+1-425-216-3333 +1-617-765-7997
Available Integrations

Available Integrations

RepairShopr supports the following integrations:

  • Recur
  • ninja MSP
  • mobile defenders
  • WATCHMAN
  • DOMO
  • vantiv
  • Quickbooks
  • Xero
  • zapier
  • flowroute
  • REPAIRTECH
  • Kabuto
  • IFIXIT
  • SCREENCONNECT
  • CloudBerry Lab
  • sourcely
  • WooCommerce
  • MailChimp
  • MAXfocus
  • ConnectWise Importer
  • Office365
  • Wikipedia
  • Formstack
  • toggl
  • Teamviewer
  • Slack
  • Clicaktell
  • Dropbox
  • PayPal
  • Square
  • Authorize.net gateway
  • Stripe.com
  • Google Calendar
  • Chrome and Google Cloud Print
  • USPS

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Cost Details

Cost Details

RepairShopr offers four enterprise pricing plans, depending on the size of your repair shop and the specifications of your business. Check the details of each plan, and choose the one that works for you:

RepairShopr Hobbyist

  • Free
  • 25Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal

RepairShopr One-Man Army

  • $49.99/Month
  • 75 Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Repair Shop

  • $99.99/Month
  • Unlimited Tickets & Invoices / Month
  • One Location
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Big Chain

  • $99.99/Location/Month
  • UnlimitedTickets & Invoices / Month
  • 2+Locations
  • 10 User Accounts Per Location
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Popular Clients

Popular Clients

Boston TechCollective, The Affordable Geek, Shawn Mortensen L'Oreal, Schneider Electric, BAYER, Heinz
Company's Address

Company's Address

11410 NE 124th ST, #270
Kirkland, WA 98034
USA
280 Summer St., 6th floor
Boston, Massachusetts
USA
List of Features

List of Features

RepairShopr FEATURES

  • Ticketing System
  • Marketing Tools
  • POS
  • Website Management
  • Customer Web Portal
  • Billing, Invoicing, and Estimating
  • Inventory Management
  • Customizable Intake Form
  • Field Service/Appointments
  • Leads Tracking
  • App Integrations & API

bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App
Email Address

Email Address

help@repairshopr.com info@bpmonline.com
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
Languages Supported

Languages Supported

English English
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both bpm'online studio and RepairShopr were tested by a team of independent SaaS experts who carried out a detailed analysis of all key aspects of each solution. Their ultimate score was prepared with unique SmartScore algorithm which calculates an individual partial score to each element including: main features, client support, mobile device support, security, client satisfaction as well as reviews in other media. We are aware that useful features are not the only aspect crucial to a business so we make sure we pay attention to all facets of a product before coming up with its final score.