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Compare ProcedureFlow vs. bpm'online studio

It’s easy to our scoring system to help you get a general idea which Workflow Management Software product is better for your company. For overall product quality, bpm'online studio earned 9.3 points, while ProcedureFlow received 7.3 points. Meanwhile, for user satisfaction, bpm'online studio scored 100%, while ProcedureFlow scored N/A%. Information regarding their functions, tools, supported platforms, customer support, and more are provided below to help you get a more accurate analysis. Don’t forget to get only the functions your business requires so as not to waste resources for features that you won’t be using. Our experts made sure to review all popular Business Process Management Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Promapp, Nintex, bpm’online studio.
Software

ProcedureFlow

VS

bpm'online studio

VS

ProcedureFlow screenshot bpm'online studio screenshot
Pricing Details

Our Score

Our Score

7.3 ?

Our Score

9.3 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

100% ?

Price

Price

By quote

by quote

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Monthly payment | Quote-based
Complete Review

Complete Review

General Info

General Info

ProcedureFlow is a simple yet robust, cloud-based, knowledge management software solution that aims to help businesses and organizations grow their business.
Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Easy Links
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Popular Clients

Popular Clients

Stewart McKelvey, Bulletproof, JMBullion.com, Medavie Blue Cross, NB Power L'Oreal, Schneider Electric, BAYER, Heinz
Languages Supported

Languages Supported

English English
List of Features

List of Features

ProcedureFlow FEATURES

  • 7 simple shapes
  • Add text and images
  • Quickly create sub-flows
  • Add members
  • Assign process ownership level
  • Backglow
  • Star flows
  • Instant title search
  • Drafts (no locking)
  • Side-by-side comparison
  • Simple approval system
  • Change notifications
  • Audit trail
  • Unreviewed changes report
  • Recently active date
  • Partner integrations

bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App
Customer Support

Customer Support

Phone Live Support
Training
Phone Live Support
Training
Phone No.

Phone No.

+1-888-827-3918 +1-617-765-7997
Pricing Plans

Pricing Plans

ProcedureFlow’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Available Integrations

Available Integrations

ProcedureFlow integrates with the following business systems and applications:

  • TalkDesk AppConnect
  • Genesys
  • Salesforce
  • Microsoft Dynamics 365
  • Nice InContact

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Vendor Email

Vendor Email

hello@procedureflow.com info@bpmonline.com
Vendor's Address

Vendor's Address

ProcedureFlow
1 Germain Street, Atrium Suites
Saint John, NB E2L 4V1
Canada
280 Summer St., 6th floor
Boston, Massachusetts
USA
Customer Types

Customer Types

Small Business | Medium Business Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about ProcedureFlow pricing Learn more about bpm'online studio pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No Workflow Management Software will manate to cater to all the requirements of a specific team. Though key features of bpm'online studio and ProcedureFlow should matter you should also thoroughly analyze the integrations supported by every solution. Very often you will already be making use of various kinds of SaaS software in your company and it’s always more beneficial to choose apps that integrate well with one another. If you do that you will be able to ensure a smooth transfer of information between your teams and services, which can considerably reduce time devoted to migrating between one app and the next.