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Compare bpm’online studio enterprise vs Mandarin Library

What is better bpm'online studio or Mandarin Library? If you want to get a quick way to find out which Business Process Management Software product is better, our proprietary algorythm gives bpm'online studio a score of 9.3 and Mandarin Library a score of 7.5 for overall quality and performance. Moreover, bpm'online studio is rated at 100%, while Mandarin Library is rated 89% for their user satisfaction level.

You can also compare their product details, such as modules, tools, options, plans, pricing, and others. Check if the software allows you to customize some of its processes to make sure the software complements your own business workflows.

Those of you who want to save some time or could use a Business Process Management Software recommendation from our team may want to examine these top choices for this year: Wrike, bpm’online studio, Promapp.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio enterprise offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online studio enterprise free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio enterprise offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio enterprise also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio enterprise is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 89%

Pricing

Starting from $750

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Add Records
  • Copy Records
  • Edit Records
  • Delete Records
  • Record Editor
  • Flexible Record Templates
  • Picture Manager
  • MARC Records Import and Export
  • Records Printing
  • User Authorization Control
  • Textbook Module
  • Equipment Database
  • Circulation Calendar
  • Library Fines Calculation
  • Quick Return
  • In-House Circulation
  • Self-Service Portals
  • Item and Patron History and Status
  • Booking and Holds
  • Circulation Reports
  • Inventory Management
  • Custom Reports
  • PDF Reports

Pricing Info

Available pricing plans:

M5 System

Cloud-Hosted – $750/annual subscription (small libraries) or $950/annual subscription (large libraries)

  • Secure Server Hosting
  • Server Customization
  • Regular Updates and Back-Ups
  • Windows OPAC
  • Circulation
  • Cataloging
  • Report Tools
  • Group Editor
  • Inventory
  • Data Conversion
  • Union Catalogs
  • 24/7 Technical Support

Self-Hosted – $1,250/one-time payment plus $780 for annual service and updates

  • Secure Server Hosting
  • Server Customization
  • Regular Updates and Back-Ups
  • Windows OPAC
  • Circulation
  • Cataloging
  • Report Tools
  • Group Editor
  • Inventory
  • Data Conversion
  • Union Catalogs
  • 24/7 Technical Support

Mandarin may extract an average fee of $250 for setup, customization, and orientation fee. Libraries with custom needs can also request a quote.

M3 System

M3 Core – Free

  • Windows OPAC
  • Circulation
  • Cataloging
  • Report Tools
  • Group Editor
  • Inventory

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Southern Ontario Library Services, Burnham Wood Charter Schools, Ichabod Crane High School

Integrations

Mandarin M5 and M3 currently does not support integration with third-party applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A customizable library automation software designed with librarians for librarians.

Company Email

automation@mlasolutions.com

Contact No.

Company's Address

1100 Holland Dr, Boca Raton,
FL 33487, USA

Both bpm'online studio and Mandarin Library were tested by a team of independent B2B experts who carried out a detailed analysis of all core elements of every app. Their total rating was prepared with unique SmartScore system which provides a separate partial score to every component such as: main functionalities, client support, mobile device support, security, client satisfaction as well as reviews in other media. We know useful features are not the only aspect essential to a business so we do our best to pay attention to all aspects of a service before calculating its final rating.

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