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Compare LibraryWorld vs. bpm'online studio

The perfect Business Process Management Software is a solution that can handle your company’s specific requirements. It’s easy to find which choice is best suited for your industry if you compare a wider range of products before you decide which one is the best. For instance, bpm'online studio and LibraryWorld are scored at 9.3 and 8.0, respectively, for overall quality and performance. Likewise, bpm'online studio and LibraryWorld have a user satisfaction rating of 100% and 100%, respectively, which suggests the general feedback they get from customers. Even better, talk to an existing customer of the software and solicit their comments concerning the solution in question. We know that not all people have enough time to test dozens of various products, so we prepared a list of suggestions that you may find useful. Our top selections for the Business Process Management Software category are: bpm’online studio, Promapp, Nintex.
Software

LibraryWorld

VS

bpm'online studio

VS

LibraryWorld screenshot bpm'online studio screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

9.3 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

100% ?

Pricing

Pricing

$495

by quote

Pricing Model

Pricing Model

Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

LibraryWorld provides a full range of library modules including catalog, circulation, inventory, serials control, and OPAC.
Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Useful Links
Company's Address

Company's Address

560 S. Winchester Blvd., Suite 500
San Jose, CA 95128
USA
280 Summer St., 6th floor
Boston, Massachusetts
USA
Pricing Info

Pricing Info

LibraryWorld offers a 30-days free trial for users interested to test the features, and a single enterprise pricing subscription. Here are the details:

Trial Library – 30 Day package for testing

  • All modules
  • No management Sharing

  • No cover jacket sharing

  • Patron searching (unlimited)

  • Direct Sales support

  • 500,000 catalog records per library

Active Library – $495 per library (annual billing)

  • 500,000 catalog records per library
  • Management sharing (unlimited)
  • Share Cover Jacket Images
  • Patron Searching (unlimited)

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Contact Phone

Contact Phone

+1-800-852-2777 +1-617-765-7997
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
List of Features

List of Features

LibraryWorld FEATURES

  • Cataloging
  • Record Keeping
  • Check in/Check out
  • Reservation
  • Patron Record Keeping
  • Serial Tracking
  • Inventory
  • Reports
  • Search portal for Patrons
  • Unlimited Patron Accounts
  • Mobile App for accessing collection(iOS)

bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App
Popular Clients

Popular Clients

University of Minnesota, Las Vegas College, FairFax County Law Library L'Oreal, Schneider Electric, BAYER, Heinz
Email Address

Email Address

sales@libraryworld.com info@bpmonline.com
Types of Customers

Types of Customers

Large Enterprises | Medium Business Large Enterprises | Medium Business
Pricing Page

Pricing Page

Learn more about LibraryWorld pricing Learn more about bpm'online studio pricing
Languages

Languages

English English
Support Types

Support Types

Phone
Training
Phone Live Support
Training
Integrations

Integrations

LibraryWorld integrates with the following business systems and applications:

  • Google Preview Book
  • Library Website

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Every time you select a software that you think will work best for your company you shouldn’t just focus on what experts have to say about it. Quite frequently individual experience with the software will vary, depending on specific goals and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every software to give you a reliable overview of how real users of bpm'online studio and LibraryWorld evaluate their experience with the service. Our system is based on complex analysis of product mentions on other websites, social media as well as blogs, so you are going to obtain a comprehensive and reliable picture of what other clients think about each product. In this example bpm'online studio has a total satisfaction rating at 100% while for LibraryWorld 100% of users say they had a positive experience with it.