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Compare bpm’online studio vs LeanKit

What is better bpm'online studio or LeanKit? Various organizations require different types of Business Process Management Software. To find out which service suits you, think about assessing various alternatives feature by feature an taking into consideration their conditions and costs. Similarly, you may get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.

The results are: bpm'online studio (9.3) vs. LeanKit (8.3) for overall quality and performance; bpm'online studio (100%) vs. LeanKit (98%) for user satisfaction rating. Analyze their strong and low points and find out which software is a better option for your company. An effective, simple way is to list the strengths and weaknesses of both applications next to each other and find out which solution comes on top.

We know that not all people have enough time to test a wide range of various services, so we created a list of recommendations that you may find useful. Our top choices for the Business Process Management Software category are: Wrike, bpm’online studio, Promapp.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Kanban Boards
  • Advanced Kanban Capabilities
  • Virtual Whiteboards
  • Board Editor
  • Custom Board Templates
  • Unlimited Board Sharing
  • Import Data
  • Multiple Users
  • Backlog Management
  • Unlimited Size File Attachment
  • Cards in Boards
  • Card History
  • Comment Threads
  • RSS Updates
  • Enhanced Security
  • Encryption
  • Multi-device Accessible

Pricing Info

SELECT – $19/ user per month (billed annually)

  • For multiple teams implementing Lean and Agile
  • Unlimited Boards
  • Flexible Layout
  • Board Templates
  • Collaboration Tools
  • Cycle Time Report
  • Lean Metrics & Reports
  • Lane Policies & WIP Limits
  • Work Item Breakdown
  • Filtered Work Views

ADVANCED – $29/user per month (billed annually)

  • For enterprises scaling Lean and Agile practices
  • All Select features, plus:
  • Multi-Team Work Distribution
  • Advanced Reporting
  • Integrations
  • Custom Fields
  • Reader Licenses
  • Enhanced Security
  • Account Services

PREMIUM – By quote

  • For enterprises that need advanced security
  • All Advanced features, plus:
  • Single Sign-on
  • Private Cloud

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, PayPal, Verizon, Siemens, Rolls Royce, Accenture

Integrations

LeanKit’s flexible integration framework can easily synchronize projects between JIRA, MS Visual Studio/TFS and MS Visual Studio Online, MS Project Server, GitHub, and Oracle Primavera. Likewise, it has more than 250 pre-built integrations with popular web apps, which are available through Zapier. These apps include Google, Oracle, Inedo, BugHerd, Sharepoint, Jenkins, GitHub, and Zendesk.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

See what team members are working on. Easily collaborate and share information.

Company Email

sales@leankit.com

Contact No.

Company's Address

236 2nd Ave S
Franklin, TN 37064

It may not always be enough to simply compare bpm'online studio and LeanKit with one another. Although reliable tools, cost and user experience are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by every app. In many cases a less known solution may turn out to be an amazing choice that was a winner of many industry awards such as our Exceptional Customer Support Award which proves that regardless of limited market presence it’s a worthy contender to the solutions that dominate the market.

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