Compare bpm'online studio vs. Laserfiche

If you wish to have a convenient way to decide which Business Process Management Software product is better, our unique system gives Bpm'online a score of 9.3 and Laserfiche a score of 8.6 for total quality and performance. At the same time, Bpm'online is rated at 100%, while Laserfiche is rated 99% for their user satisfaction level. You can also evaluate their product details, such as features, tools, options, plans, pricing, and much more. Find out whether the solution allows you to customize some of its workflows to ensure the app fits your own business processes. Users who are pressed for time or need a Business Process Management Software advice from our team may want to investigate these top choices for this year: bpm’online studio, Wrike, Promapp.

bpm'online studio




bpm'online studio screenshot Laserfiche screenshot
Pricing Details

Total Score

Our Score

9.3 ?

Our Score

8.6 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

99% ?



by quote


Pricing Model

Pricing Model

Monthly payment | Quote-based Monthly payment | Annual Subscription
Detailed Review

Detailed Review



Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Laserfiche ECM offers the platform to organize, store and retrieve digital documents to help businesses make faster and smarter decisions on a timely basis.
Quick Links
Contact Email

Contact Email
Vendor's Address

Vendor's Address

280 Summer St., 6th floor
Boston, Massachusetts
3545 Long Beach Blvd.
Long Beach, CA 90807
Prominent Clients

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz Algonquin College, Westbank First Nation, Thompson Investment Management
Types of Customers

Types of Customers

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about bpm'online studio pricing Learn more about Laserfiche pricing
Contact Phone

Contact Phone

+1-617-765-7997 +1-800-985-8533


bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Laserfiche FEATURES

  • Document Management
  • Business Process Automation
  • Industry Specific Solutions
  • ECM Integrations
  • Records Management
  • BPM Workflow
Pricing Plans

Pricing Plans

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Pricing is on per user per month basis. A free demo of the program is available and can be scheduled by registering on the company’s website.

Laserfiche Cloud – $60/user per month or $54/user per month if paid annually

  • Storage capacity: 100K documents/files or up to 100 GB storage/user
  • Network activity (outbound): 10K downloads/user per month or up to 10 GB/month
  • 1 repository per account
  • 1 GB maximum document file size
  • Content capture
  • Integrations
  • Connector
  • Forms
  • Business processes
  • Mobile app
  • Audit trail
  • Active directory

Additional Storage – $15 per 10 GB/month or $10 if paid annually

Additional Network Activity – $25 per 10 GB/ month outbound network activity or $15 if pdaid annually.

Add-Ons (purchased separately)

  • Public Portal
  • Forms Portal
  • Quick Fields (available on-premise)
  • Software Developer’s Kit (available on-premise)
  • Laserfiche Plus (available on-premise)
    ScanConnect (available on-premise)
Available Devices

Available Devices

Available Support

Available Support

Phone Live Support
Phone Live Support
Available Integrations

Available Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Laserfiche integrates with the following systems and applications:

  • SLIPGen
  • SIGNiX
  • Unfetterfiche
  • TRAKit
  • Tamarac
  • Salesforce
  • Ratchet-X
  • Parascript
Available Languages

Available Languages

English English
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Popular Alternatives

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In the event you are still having doubts about which software will work best for your company it might be a sensible idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular every software is and how wide is its online presence. For example, in case of Facebook Bpm'online has 7564 likes on their official profile while Laserfiche profile is liked by 2696 people.