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Compare bpm’online studio vs HawkSoft

What is better bpm'online studio or HawkSoft? We are here to simplify the cumbersome process of reviewing Business Process Management Software products for you. For example, on this page you can look at the overall performance of bpm'online studio (9.3) and compare it with the overall performance of HawkSoft (7.0). You may also match their overall user satisfaction rating: bpm'online studio (100%) vs. HawkSoft (100%).

Furthermore, research their features in detail to check which product can better tackle your company’s requirements. In general, any business app must let you to comfortably view the big picture, all the while giving you immediate access to the details.

In case you you would like to quickly find the more reliable Business Process Management Software according to our experts we advise you check out the following solutions: bpm’online studio, Wrike, Promapp.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

NOAWARDS
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SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Agency Intelligence
  • Actional Sales Pipeline Reports
  • Client/Customer KPI Report
  • Carrier Website Integration
  • Rater Integration
  • Accounting Tools Integration
  • Carrier Downloads
  • Document Management
  • Built-in ACORD Form Library
  • Pre-fill ACORD Forms and Certificates of Insurance
  • PDF Writer
  • E-mail Marketing
  • Personal and Commercial Workflows
  • Batch Email
  • Text Messaging
  • Retention Alerts

Pricing Info

HawkSoft’s enterprise pricing information is available only by quote. Contact the company for more details, and request a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lakeshore Agency Inc., Williamson Insurance, Zanesville, Ohio; Partners Insurance Agency, Gainesville, Florida

Integrations

HawkSoft works with the following preferred and supported providers, and marketing solution, IT, and download providers:

  • Applied Rater
  • ITC Turbo Rater
  • Assurance Systems (AccuAuto)
  • Capital Software
  • EZLynx
  • IBQ Systems
  • QuoteRush
  • Vertafore FSC
  •  PL Ratin
  • Quomation
  • Agency Revolution
  • AgencyBuzz
  • Demand Force
  •  FloridaHomeInsurers.com
  • A Local Agent
  • Alicor Solutions
  • Agency Technologies, Inc.
  • Premier Computer Consulting
  • The Kotter Group
  • True Disaster Recovery
  • Connective Technologies, Inc
  • IVANS
  • Symbience LLC

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An insurance agency management solution that aids Commercial and Personal Line agencies, agents, and their staff by offering sales pipeline and client KPIs reporting, and e-mail marketing.

Company Email

support@hawksoft.com

Contact No.

Company's Address

1230 SE 3rd Ave
Canby, Oregon 97013
USA

If you compare different Business Process Management Software products you shouldn’t just explore their features list and offered pricing packages. Pay attention to the fact that the product must be adjusted to your needs and business so the more flexible their offer the better. Find our which OSes are supported by bpm'online studio and HawkSoft and ensure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, as this could be a key element for many firms.

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