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Compare bpm’online studio enterprise vs FileMaker Pro

What is better bpm'online studio or FileMaker Pro? Various organizations want different types of Business Process Management Software. To learn which one meets your needs, think of evaluating various options feature by feature including their terms and costs. Similarly, you may get a quick idea of their general performance and customer feedback by checking our smart scoring system.

The results are: bpm'online studio (9.3) vs. FileMaker Pro (8.4) for general quality and functionality; bpm'online studio (100%) vs. FileMaker Pro (99%) for user satisfaction rating. Check out their strong and low points and see which software is a better choice for your company. A simple, practical tip is to write the pros and cons of both applications next to each other and check which solution has more benefits.

Our team put a lot of effort to prepare reviews of all popular Business Process Management Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: bpm’online studio enterprise, Wrike, Promapp.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio enterprise offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online studio enterprise free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio enterprise offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio enterprise also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio enterprise is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $329

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • User-Friendly Interface
  • Customizable Themes
  • Theme Styles
  • Layout Tools
  • Field Formatting
  • iOS Design and Development
  • Script Workspace
  • Single Launch Center
  • Cross-Platform Access
  • PDF Maker
  • Excel Sheet Maker
  • Starter Solutions
  • Security Lock Icon
  • OAuth 2.0 Authorization Support
  • User Authorization Control
  • Powerful Encryption
  • Text Encryption
  • Object Hierarchy
  • Object Visibility Control
  • Automatically-Sized Windows
  • Variable Specification
  • Quick Charts
  • Quick Reports
  • Cross-Application Data Exchange
  • JSON Data Function
  • Plug-In SDK
  • External SQL Data Connection
  • SMTP Server Mailing
  • Recurring Import
  • XML Import
  • Quick Find
  • Custom Folder Structure
  • Highlighted Script Errors
  • ESS Adapter
  • ESS Relinking
  • In-Field Labels

Pricing Info

By purchasing a license for FileMaker Pro, teams and individuals gain access to the software’s suite of features and services. FileMaker Pro’s enterprise pricing differs for teams who will host the system on their own servers and those who want a cloud-based system as well as for individuals.

Teams (Company Server Hosting) – starts at $888/annual subscription (5 users)

  • For pricing on more users, visit http://store.filemaker.com/

Teams (Cloud Hosting by AWS) – Bring Your Own License or purchase licenses from AWS Marketplace

  • Amazon Web Services Hosting
  • App Cloud Sharing
  • FileMaker License for Teams

Individuals – $329/one-time payment (download only) or $349/one-time payment (download with CD/DVD)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SSE Audio Group, Boston University, Berklee College of Music

Integrations

FileMaker has a REST API that gives external services access to data stored in the solution. Currently, the application supports integration with Microsoft SQL Server, PostgreSQL, IBM DD2, Oracle, and MySQL. For more information, visit the FileMaker website or contact support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A unique asset management software that enables businesses to create an application to serve as a file-sharing hub without prior extensive coding knowledge.

Company Email

filemakerstore_licensing@filemaker.com

Contact No.

Company's Address

5201 Patrick Henry Drive
Santa Clara, CA 95054
USA

Almost as essential as functionalities and user support quality are pricing packages made available by bpm'online studio and FileMaker Pro. While price should not be the sole factor it’s definitely an important thing to think about. You should expect a flexible pricing plan that can be matched with your business size and effortlessly scaled up when your company develops. You should be certain you don’t pick pricing plans that include advanced tools that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can usually count on more affordable prices. You should also give a chance to a free trial or demo of every software to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to invest any money and offers a solid overview of what it’s like to work with bpm'online studio and FileMaker Pro.

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