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Compare etouches vs. bpm'online studio

You have such a huge number of Business Process Management Software choices in today’s market that selecting the best product may be overwhelming. On our comparison page, we let you assess the tool, terms and conditions, available plans, and more details of Bpm'online and etouches. It’s also possible to assess their score (9.3 for Bpm'online vs. 8.4 for etouches) and user satisfaction level (100% for Bpm'online vs. 100% for etouches). The scores and ratings offer you a solid idea how both these software products perform. Moreover, make sure if the application can integrate with the company’s current business apps to promote greater productivity. As of now, the most significant solutions in our Business Process Management Software category are: Promapp, Nintex, bpm’online studio.
Comparison

etouches

VS

bpm'online studio

VS

etouches screenshot bpm'online studio screenshot
Pricing Details

Total Score

Our Score

9.0 ?

Our Score

9.3 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Price

Price

by quote

by quote

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

Event management solutions that are cloud-based and very easy to use. The solution encompasses each and every aspect of pre and post-event management.
Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Quick Links
Pricing Plans

Pricing Plans

etouches offers two quote-based enterprise pricing plans that vary according to the features and number of attendees. Additional features and add-ons can be added to the plan by paying additional fees. Here are the details for each plan:

Standard

  • Minimum 1000 registrations per year
  • Price drops with increasing volume
  • Access to all modules
  • 24/7 support
  • Software training included

Enterprise – fixed annual fee

  • Minimum 25000 registers per year
  • 3 years agreement
  • Unlimited events
  • 24/7 support
  • Implementation support
  • Software training included

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Company's Address

Company's Address

13, Marshall Street
Norwalk, CT 06854
USA
280 Summer St., 6th floor
Boston, Massachusetts
USA
Client Types

Client Types

Large Enterprises | Medium Business Large Enterprises | Medium Business
Prominent Clients

Prominent Clients

Google, MasterCard, IDG L'Oreal, Schneider Electric, BAYER, Heinz
Languages Supported

Languages Supported

English English
Customer Support

Customer Support

Phone
Training
Phone Live Support
Training
Features

Features

etouches FEATURES

  • Registration management
  • Invitation management
  • Venue management
  • Floor/seating management
  • Travel and housing management
  • Marketing management
  • Budget management
  • Automation of team meetings
  • email marketing
  • Surveys
  • Data visualization and reports
  • Task management
  • Scheduling
  • Badges and certificates generation
  • Badge scanner

bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App
Pricing Details

Pricing Details

Learn more about etouches pricing Learn more about bpm'online studio pricing
Available Integrations

Available Integrations

etouches integrates with the following business systems and applications:

  • Concur
  • Marketo
  • Oracle
  • Eloqua
  • Google Analytics
  • Silverpop
  • Salesforce Sales Cloud

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Vendor Email

Vendor Email

kroberge@etouches.com info@bpmonline.com
Contact Phone

Contact Phone

+1-800-516-4265 +1-617-765-7997
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QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which software will be best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are usually a way to see how popular a given app is and how big is its online presence.For example, if you analyze Bpm'online LinkedIn account you’ll find out that they are followed by 86 users. In case of etouches the amount of followers on their LinkedIn page is 10603.