Compare ETO vs. bpm'online studioIt’s easy to our scoring system to provide you with a general idea which Business Process Management Software product is more suitable for your business. For overall product quality, bpm'online studio received 9.3 points, while ETO received 7.8 points. Meanwhile, for user satisfaction, bpm'online studio scored 100%, while ETO scored N/A%. Information regarding their unique elements, tools, supported platforms, customer service, etc. are given below to help you get a more accurate comparison. Don’t forget to get only the functions that you need to avoid wasting cash for tools which are redundant. Right now, the most significant solutions in our Business Process Management Software category are: Nintex, bpm’online studio, Promapp.
|Monthly payment | Annual Subscription||Monthly payment | Quote-based|
An all-inclusive outcomes and case management application.
Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
ETO by Social Solutions has an open API, which means organizations utilizing the application can integrate it with different third-party solutions.
The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.
Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.
The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.
What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.
Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.
Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.
| 10801-2 N. MoPac Expy, Suite 400|
Austin, TX 78759
| 280 Summer St., 6th floor|
ETO’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.
Here are the details of all the available pricing plans:
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Commerce Package – $30/user/month (cloud)
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Pricing for Marketing Module
Active Contact Package
Pricing for Service Module
Customer Center Package
Service Enterprise Package
|Love INC, Good Shepherd Services, Area Resource for Community and Human Services||L'Oreal, Schneider Electric, BAYER, Heinz|
|Large Enterprises||Large Enterprises | Medium Business|
|Learn more about ETO pricing||Learn more about bpm'online studio pricing|
|List of Features|
List of Features
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You shouldn’t count on only a wide range of useful tools and adjustable pricing plans from a popular Business Process Management Software. Almost as crucial as core features is a quality customer support. You want to ensure that if you have any questions about bpm'online studio or ETO, or you struggle with some problems, or maybe you’ll want to ask for a specific change or functionality beneficial to your team you can trust in a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are available. It’s also a significant advantage if you can profit from personal training or at the very least an FAQ you can use.