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Compare DocStar vs. bpm'online studio

Buying the most effective Workflow Management Software product is all about comparing various solutions and determining the top application for your specific needs. Our unique system provides you with an instant look at the general rating of bpm'online studio and DocStar. For total quality and performance, bpm'online studio scored 9.3, while DocStar scored 7.4. On the other hand, for user satisfaction, bpm'online studio earned 100%, while DocStar earned 74%. Below it's also possible to look at their functionalities, terms, plans, etc. to determine what software will be more suitable for your situation. An important aspect to assess is if the software lets you to enable/disable restrictions on different types of users to limit the exposure of any critical corporate data. Currently, the most significant solutions in our Business Process Management Software category are: bpm’online studio, Promapp, Nintex.
Comparison

DocStar

VS

bpm'online studio

VS

DocStar screenshot bpm'online studio screenshot
Pricing Page

Score

Our Score

7.4 ?

Our Score

9.3 ?

Customer Experience

Customer Experience

Customer Experience

74% ?

Customer Experience

100% ?

Cost

Cost

by quote

by quote

Pricing Model

Pricing Model

Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

Cloud-based, on-premises business process and account payable automation system for a variety of industries, powerful features that help accelerate growth.
Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Quick Links
Integrations

Integrations

DocStar integrates with the following business systems and applications:

  • Full 2-way API
  • Sage
  • EPICOR
  • ORACLE
  • QuickBooks
  • SAP
  • Infor
  • Active Directory/LDAP

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Languages Supported

Languages Supported

English English
Available Features

Available Features

DocStar FEATURES

  • Graphical interface and workflow designer
  • Automated data capturing
  • ERP and accounting system integration
  • Audit trail
  • Document lifecycle management
  • Search
  • OCR
  • Routing and approval workflow
  • Travel and expense workflow
  • Duplicate invoice checking
  • Business rules enforcement
  • Active directory and LDAP integration
  • Purchase requisition workflow
  • Report designer
  • Drill-down and productivity reports
  • Graphical dashboards
  • Native Web-Based App
  • Invoice matching workflow (customizable)
  • Full 2-way API
  • Real-time ERP data access
  • Automatic invoice separation and data extraction
  • Auto form recognition
  • Auto vendor-based routing
  • Batch validation
  • Custom validations and calculations

bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App
Devices Supported

Devices Supported

Windows
Linux
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Training
Contact No.

Contact No.

+1-888-362-7827 +1-617-765-7997
Prominent Customers

Prominent Customers

Michigan State University, The Salvation Army, Aspen Dental L'Oreal, Schneider Electric, BAYER, Heinz
Company Size

Company Size

Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
Email Address

Email Address

info@bpmonline.com
Contact Address

Contact Address

2165 Technology Dr.
Schenectady, NY 12308
USA
280 Summer St., 6th floor
Boston, Massachusetts
USA
Pricing Page

Pricing Page

Learn more about DocStar pricing Learn more about bpm'online studio pricing
Cost Details

Cost Details

DocStar’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which service will perform best in your case it might be a sound idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular every solution is and how big is its online presence. For example bpm'online studio Twitter account has currently 2806 followers. At the same time DocStar Twitter is followed by 765 people.