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Compare bpm’online studio enterprise vs ConnectWise

What is better bpm'online studio or ConnectWise? If you wish for a reliable Business Process Management Software product for your company you should take time to examine various options. It doesn’t have to be difficult, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product operates. For example, on this page you can see bpm'online studio’s overall score of 9.3 and compare it against ConnectWise’s score of 8.2; or bpm'online studio’s user satisfaction level at 100% versus ConnectWise’s 98% satisfaction score.

The contrast will allow you to find out the pros and cons of each application, and decide which matches your requirements better. Aside from the rich features, the solution that is easy to understand and use is always the better product.

We are aware that not all businesses have enough time to examine a large number of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Business Process Management Software category are: bpm’online studio enterprise, Wrike, Promapp.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio enterprise offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online studio enterprise free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio enterprise offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio enterprise also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio enterprise is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Help Desk Management
  • Ticketing System
  • Project Management
  • Dashboards and Reporting
  • Time sheets
  • CRM
  • Service Support Management
  • Billing
  • Procurement
  • Email Management
  • Dispatch Portal
  • ITIL processes automation
  • Business intelligence
  • Automate anything
  • Developer Network
  • Service boards
  • Pipeline Reporting
  • Mobile app
  • Open API
  • 300+ Integrations

Pricing Info

Since no two businesses are exactly the same. ConnectWise Automate® is designed to meet the unique needs of your business and prices are customized based on your needs. Vendor will tailor a quote specifically for you. Get in touch with the vendor directly to get a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

None indicated

Integrations

  • Acomba
  • Active Directory Contacts Sync
  • Anchor
  • AuthAnvil
  • AVG Managed Workplace
  • BizDox
  • BrightGauge
  • BVoIP 3CX
  • CentraStafe
  • CharTec BDR
  • CharTec SaaS BDR
  • Client Heartbeat
  • Cloud Manager
  • CloudBerry Managed Backup
  • CNET ChannelOnline
  • Connect and Market by Yellowbus
  • ConnectBooster
  • ConnectSMART
  • ConnectWise ChatAssist
  • Contact Science
  • Continuum
  • CoreConnex
  • Custom Reports by Mobius Works
  • Customer Thermometer
  • Cyberoam
  • Datto
  • DeskDirector
  • D-Tools Connect
  • Dynamics GP Integration
  • eAutomate
  • eFolder
  • Excel Micro
  • Exchange Defender
  • Executive Briefing Service for ConnectWise
  • Field Nation
  • Fortinet
  • FreedomIQ
  • GFI Maz
  • Google
  • independenceIT Cloud Workspace
  • Intermedia
  • Intronis
  • IT Glue
  • ITQuoter
  • JetStream
  • JoomConnect
  • Kaseya
  • LabTech
  • LogicMonitor
  • LogMeIn
  • ManagetoWIN
  • McAfee MX Logic
  • MindMatrix
  • MYOB Integration
  • N-able
  • Naverisk
  • NetEnrich
  • Nex.to Client Satisfaction Measurement
  • Nex.to Email Analytics
  • NilearOS
  • Nimsoft
  • OpenDNS Umbrella for MSPs
  • OS33
  • Passportal
  • Plus Software
  • Postini
  • Pronto Marketing
  • Quality Center Integration
  • Quickbooks Integration
  • Quickbooks Online
  • QuickTix
  • Quosal
  • QuoteWeks
  • qvWise
  • RapidFiretools Email2Ticket
  • RapidFiretools Network Detective
  • Reflexion
  • RepairTech TechSuite
  • Replibit
  • Sage 100 ERP
  • Sage 300 Integration
  • Sage 50 Accounting Canada
  • Sage 50 Accounts (formerly Sage Line 50 UK) Integration
  • Sage 50 Integration
  • SenditCertified
  • Servoyant
  • SmartShare
  • SonicWall
  • Soonr
  • Spam Soap
  • Storage Guardian
  • StorageCraft
  • Sureline Systems
  • Team Foundation Server
  • ThinkGrid
  • Thycotic
  • TimeConnect
  • TimeStream
  • Trend Micro
  • Unitrends
  • Update Warranty
  • Vartopia
  • Vault Logix
  • Vembu
  • VirtualTone
  • VTone MSP BILLING Module
  • WatchGuard
  • Web Teks
  • Website Connector
  • Wise-Sync Quickbooks Online
  • Work Market
  • Xero
  • Xero-ConnectWise Integration
  • Xerox
  • Yellowbus Solutions Connect and Pay
  • Zenith BDR
  • Zetta.net

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ConnectWise, the world's #1 business management platform, can increase your business profitability, efficiency, and control.

Company Email

CustomerService@ConnectWise.com

Contact No.

Company's Address

4110 George Rd Tampa, FL 33634 United States

Almost as important as functionalities and customer support responsiveness are pricing plans offered by bpm'online studio and ConnectWise. While cost should not be a deciding factor it’s without a doubt a significant thing to consider. You should try to find a flexible pricing plan that can be matched with your team size and easily scaled up if your team develops. Be sure that you don’t choose packages that include complex features that you won’t find a use for and always make an effort to get in touch with the vendor directly because big companies can often count on discounts. You should also check out a free trial or demo of each service to spend at least some time working with it. It’s a useful experience that doesn’t need you to pay any money and gives you a solid overview of what it feels like to work with bpm'online studio and ConnectWise.

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