|Free | Quote-based||Monthly payment | Quote-based|
A Slack-based bot that helps you manage and close deals faster.
Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
|List of Features|
List of Features
|Learn more about Closer Bot pricing||Learn more about bpm'online studio pricing|
| Dogpatch Labs |
The CHQ Custom House Quay
Sillicon Docks, Dublin 1
| 280 Summer St., 6th floor|
|Small Business | Medium Business||Large Enterprises | Medium Business|
Closer Bot currently is able to integrate with Slack and HubSpot CRM. If you want updates about the development of integrations, you can sign up for the waitlist on the website. Underway is the integration for the following:
The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.
Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.
The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.
What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.
Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.
Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.
Closer Bot is a freemium application that helps you close deals, keep track of tasks, and more. You can avail of a free version of the bot and add it to Slack or you can acquire for a fee an enterprise-grade bot for your business. For custom enterprise pricing, you can get in touch with the Closer Bot sales team by sending your details via email or through a contact form.
Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.
Here are the details of all the available pricing plans:
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Commerce Package – $30/user/month (cloud)
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Pricing for Marketing Module
Active Contact Package
Pricing for Service Module
Customer Center Package
Service Enterprise Package
|Types of Support|
Types of Support
|Brightest Minds, Practice Rocks, FirstLevel||L'Oreal, Schneider Electric, BAYER, Heinz|
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You shouldn’t expect only a broad array of features and flexible pricing from a popular Business Process Management Software. Almost as significant as key features is a quality customer support. You want to guarantee that in a situation where you have any questions about bpm'online studio or Closer Bot, or you face some problems, or perhaps you’ll need to ask for a specific revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can benefit from individual training or at the very least a knowledge base you can use.