Compare bpm'online service vs. Vivantio Service DeskIf you need to get a easy way to decide which Help Desk Software product is better, our exclusive algorythm gives bpm'online service a score of 8.6 and Vivantio Service Desk a score of 6.7 for general quality and performance. At the same time, bpm'online service is rated at 100%, while Vivantio Service Desk is rated 100% for their user satisfaction level. You can also assess their product details, such as features, tools, options, plans, prices, and many more. Check whether the solution allows you to customize some of its funnels to make sure it complements your own business procedures. Users who don't have much time or need a Service Desk Software recommendation from our team may want to take a look at these top choices for the current year: SysAid, Freshservice, Samanage.
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
An industry-leading, award-winning service management software that can automate and streamline your organization’s service desk.
|L'Oreal, Schneider, Heinz||Tesco Mobile, RAC, NHS, Toshiba, Porsche|
|Learn more about bpm'online service pricing||Learn more about Vivantio Service Desk pricing|
|USA, UK, Canada, International||USA, UK, Canada, China, Germany, India, Japan|
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Here are the Vivantio Service Desk cost details:
Whether you need complete service management across the enterprise or a solution for your team of help desk managers, Vivantio offers flexible pricing.
All editions include Incident Manager, Problem Manager, Change Manager, Self-Service Portal, Service Requests and Service Asset and Configuration (CMDB) straight out of the box.
bpm’online service integrates with the following business systems and applications:
Vivantio is available in three editions to offer a comprehensive service management solution suitable for enterprise-wide ITSM implementations, mid-sized service desks and ITIL implementations. All editions are built on the same extensible foundation to provide customers with seamless upgrade paths and flexible licensing across all teams within an organization.
| 280 Summer St.|
| 610 Sycamore Street, Suite 350 |
|+1-617-765-7997||+1 800 676 3185 (US) or +44 (0) 1934 424 840 (UK)|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
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The apps compared on this page are only a small part of our entire Help Desk Software category and you should keep in mind that there might be better options available. If you want to guarantee you make the best possible choice for your business we definitely encourage you to compare more software first. It may also be a good idea to check out our top 10 Help Desk Software list to see which solutions are now the highest-rated ones and leaders in the market.