Compare bpm'online service vs. SamanageYou have so many Help Desk Software choices in today’s market that selecting the best product is often overwhelming. On our comparison page, you can easily review the tool, stipulations, available plans, and more details of bpm'online service and Samanage. You can also evaluate their score (8.6 for bpm'online service vs. 9.6 for Samanage) and user satisfaction level (100% for bpm'online service vs. 98% for Samanage). The scores and ratings provide you with a general idea how both of these software products perform. In addition, check if the solution can integrate with your current business apps to guarantee greater productivity. Currently, the most popular services in our Service Desk Software category are: Samanage, Freshservice, SysAid.
|Monthly payment||Monthly payment | Quote-based|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
| 280 Summer St.|
| 117 Edinburgh South|
Suite 100, Cary NC 27511
|USA, UK, Canada, International||USA, UK, Canada, Germany, Japan|
|Learn more about bpm'online service pricing||Learn more about Samanage pricing|
bpm’online service integrates with the following business systems and applications:
|L'Oreal, Schneider, Heinz|
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All the data, details and opinions that we offered in this table were taken from official company pages, marketing resources available online, real-life experience from real users as well as our own direct use of every solution by an expert. We do our best to thoroughly analyze every app, as a result we not only test it on our own, but we also correlate our findings with opinions of other people from the B2B community.