Compare bpm'online service vs. RumbleTalk

With a wide range of features, pricing, details, and more to evaluate, choosing the best Help Desk Software for your firm is tricky. However by working with our system, it's easy to match the characteristics of bpm'online service and RumbleTalk together with their general SmartScore, respectively as: 8.6 and 7.1 for overall score and 100% and 100% for user satisfaction. You can also review them feature by feature check out which software is a more suitable fit for your enterprise. Remember to get a trial version first prior to opting in for a plan to experience how the program performs in real setting. Currently, the most significant products in our Service Desk Software category are: Samanage, Freshservice, JIRA Service Desk.
Compare

bpm'online service

VS

RumbleTalk

VS

bpm'online service screenshot RumbleTalk screenshot
Pricing Details

Score

Our Score

8.6 ?

Our Score

7.1 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Cost

Cost

$35

$19

Price Scheme

Price Scheme

Monthly payment Monthly payment | Annual Subscription
Complete Review

Complete Review

Overview

Overview

Bpm'online service helps you achieve customer care excellence with out-of-the-box processes and automated service operation based on the industry's best practices.
RumbleTalk is an innovative social engagement platform for websites events and offline events.
Quick Links
Integrations

Integrations

bpm’online service integrates with the following business systems and applications:

  • MS Excel
  • MS Exchange
  • MS Outlook
  • Google
  • PBX and cloud telephony services
  • Mail integration via IMAP/SMTP

RumbleTalk supports the following integrations:

  • Wordpress
  • Joomla
  • Wix
  • Facebook
  • Twitter
Pricing Details

Pricing Details

Learn more about bpm'online service pricing Learn more about RumbleTalk pricing
Contact Address

Contact Address

280 Summer St.
Boston, Massachusetts
USA
RumbleTalk Ltd, Address: Har Hazofim 18/1, Rehovot, Israel
Languages

Languages

USA, UK, Canada, International UK, Ireland, Canada, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East
Cost Details

Cost Details

bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:

Customer Center – $35/user/month

  • Unified customer database
  • Omnichannel communications
  • Service catalogue
  • Business process management
  • Contact center
  • Case management
  • Knowledge management
  • Synchronization and integrations
  • System designer

Service Enterprise – $50/user/month

  • All features from the Customer Center edition
  • Service level management
  • Configuration management
  • Request management
  • Problem management
  • Change management
  • Release management

RumbleTalk offers a 7-day free trial and three packages:

Starter plan: $19/month (save 26% on annual billing)

  • 50 chatters
  • 1 chat
  • Unlimited bandwidth

Basic plan: $39/month (save 36% on annual billing)

  • 150 chatters
  • 3 chats
  • Unlimited bandwidth

Master plan: $67/month (save 27% on annual billing)

  • 250 chatters
  • 8 chats
  • Unlimited bandwidth
Prominent Customers

Prominent Customers

L'Oreal, Schneider, Heinz Sony Music, The Salvation Army, Seattle Pacific University, Georgetown University
Features

Features

bpm'online service FEATURES

Customer Center:
  • 360° customer view
  • Omnichannel communications
  • Contact center
  • Case management
  • Knowledge management
  • Service catalogue
  • Business process management
  • Synchronization and integration
  • System designer
Service Enterprise:
  • Unified customer database
  • Omnichannel communications
  • Contact center
  • Business process management
  • Request management
  • Problem management
  • Change management
  • Release management
  • Service catalogue
  • Service level management
  • Configuration management
  • Knowledge management
  • Synchronization and integration
  • System designer

RumbleTalk FEATURES

  • Advance – Design your chat with CSS
  • Archive your chat, save log of your chat history
  • Ban, delete trolls
  • Chat in 30 languages
  • Chat room theme library
  • Define moderators and roles
  • Delete single messages as admin
  • Flood control
  • Log in, share, and invite using Twitter and Facebook
  • Offline mode
  • Private messages
  • Spam filter (create a list of blacklisted words)
  • SSL – talk in a secure channel
  • Talk from anywhere – PC, mobile, or tablet
Phone No.

Phone No.

+1-617-765-7997 +972-502-467-705
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Available Support

Available Support

Phone Live Support
Training
Phone
Ticket
Vendor Email

Vendor Email

info@bpmonline.com support@rumbletalk.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Almost as crucial as features and client support level are pricing options given by bpm'online service and RumbleTalk. While price should not be the only aspect it’s surely an important thing to think about. You should try to find a flexible pricing plan that can be adjusted to your business size and painlessly scaled up every time your team grows. Make sure you don’t choose pricing plans that include additional functionalities that you won’t find useful and always try to contact with the vendor directly because enterprises can frequently count on discounts. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to pay any money and provides you with a solid overview of what it’s like to work with bpm'online service and RumbleTalk.