Compare bpm'online service vs. Re:DeskIf you’re getting a tough time choosing the right Help Desk Software product for your circumstances, it’s a good idea to compare and contrast the available software and determine which tool offers more positive aspects. For example, here you can review bpm'online service (overall score: 8.6; user rating: 100%) vs. Re:Desk (overall score: 8.0; user rating: N/A%) for their overall performance. It's also possible to see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Having a clear table to match their features will significantly boost the chances of finding the appropriate product for your company. Take a closer look at other aspects of the software such as ease-of-use, flexibility, scalability, and pricing plans. Users who want to save some time or could use a Service Desk Software advice from our experts might want to try out these top choices for the current year: Samanage, Freshservice, SysAid.
|Monthly payment||Monthly payment|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
bpm’online service integrates with the following business systems and applications:
Re:Desk integrates with the following business systems and applications:
|L'Oreal, Schneider, Heinz|
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
|Learn more about bpm'online service pricing||Learn more about Re:Desk pricing|
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
|List of Features|
List of Features
|USA, UK, Canada, International||USA, UK, Canada, International, Russia|
| 280 Summer St.|
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In case you continue having second thoughts about which solution will perform best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular a given product is and how big is its online presence. For instance bpm'online service Twitter account has currently 2847 followers. At the same time Re:Desk Twitter is followed by 18 users.