Compare bpm'online service vs. Re:DeskIf you wish for an effective Help Desk Software product for your company you need to invest time and assess a wide range of solutions. It doesn’t have to be complicated, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product performs. For example, on this page you can see bpm'online service’s overall score of 8.6 and compare it against Re:Desk’s score of 8.0; or bpm'online service’s user satisfaction level at 100% versus Re:Desk’s N/A% satisfaction score. The evaluation will help you see the strengths and weaknesses of each application, and decide which one matches your requirements better. Beyond the rich features, the software which is simple and intuitive is always the better product. We are aware that not all companies have the time to scrutinize a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: Zendesk, Freshservice, Samanage.
|Monthly payment||Monthly payment|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
| 280 Summer St.|
|Learn more about bpm'online service pricing||Learn more about Re:Desk pricing|
|L'Oreal, Schneider, Heinz|
bpm’online service integrates with the following business systems and applications:
Re:Desk integrates with the following business systems and applications:
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
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If you continue having doubts about which service will perform best for your business it may be a sensible idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular every product is and how large is its online presence. For instance, in case of Facebook bpm'online service has 8281 likes on their official profile while Re:Desk profile is liked by 5 people.