Compare bpm'online service vs. MetaCaseDeskGetting the best Help Desk Software for your company is complicated with too much features, choices, and terms to consider. On the other hand, using our review platform will allow you to streamline the selection process by getting all key solutions in one location. For instance, you can match bpm'online service and MetaCaseDesk for their features and overall scores, in this case, 8.6 and 8.0, respectively. Similarly, you can compare which software has better general user satisfaction rating: 100% (bpm'online service) and 100% (MetaCaseDesk) to determine which solution is better for your company. Don’t simply pick the service with the most attractive price, but the software that gives the best value. Our experts made sure to review all popular Service Desk Software services available on the market, but among all the ones we reviewed these three deserved our special attention: JIRA Service Desk, Freshservice, Samanage.
Bpm'online service helps you achieve customer care excellence with out-of-the-box processes and automated service operation based on the industry's best practices.
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
| 280 Summer St.|
| 2500 Plaza 5, 25th Floor|
Harborside Financial Center
Jersey City, NJ 07311
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
MetaCaseDesk pricing information is available only upon request. Contact the vendor directly to get a quite for your company.
|Learn more about bpm'online service pricing||Learn more about MetaCaseDesk pricing|
|USA, UK, Canada, International||International|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|L'Oreal, Schneider, Heinz|
bpm’online service integrates with the following business systems and applications:
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
|+1-617-765-7997||+1 888 745 3321|
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You should pay attention to the fact that while both bpm'online service and MetaCaseDesk may provide an excellent array of features every solution could be aimed at a different business size. If you are analyzing various solutions you should focus on a business size they are aimed at. Some functionalities might scale up well for huge enterprises but if you have a small or mid-sized company it’s often better to refrain paying for customized functionalities that you may never use.