Compare bpm'online service vs. MetaCaseDeskSpecific companies need different types of Help Desk Software. To learn which service fits your needs, think of comparing various alternatives feature by feature along with their terms and costs. Likewise, you may get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system. The results are: bpm'online service (8.6) vs. MetaCaseDesk (8.0) for general quality and efficiency; bpm'online service (100%) vs. MetaCaseDesk (100%) for user satisfaction rating. Check out their strong and low points and decide which software is a more sensible choice for your company. A simple, practical tip is to note down the pros and cons of both solutions next to each other and check which solution comes on top. In case you you need to quickly locate the more reliable Service Desk Software according to our experts we advise you try out the following products: Zendesk, Samanage, Freshservice.
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
bpm’online service integrates with the following business systems and applications:
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
|Learn more about bpm'online service pricing||Learn more about MetaCaseDesk pricing|
| 280 Summer St.|
| 2500 Plaza 5, 25th Floor|
Harborside Financial Center
Jersey City, NJ 07311
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
MetaCaseDesk pricing information is available only upon request. Contact the vendor directly to get a quite for your company.
|L'Oreal, Schneider, Heinz|
|+1-617-765-7997||+1 888 745 3321|
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Every time you choose a software that you believe will work best for your team you shouldn’t just pay attention to what reviewers have to say about it. Quite frequently individual experience with the solution may change, depending on specific goals and needs. That’s why in our reviews we also give our User Satisfaction Rating for each solution to give you an immediate overview of how actual users of bpm'online service and MetaCaseDesk rate their contact with the product. Our system is built around complex analysis of product mentions on other websites, social media as well as blogs, so you will obtain a full and reliable landscape of what other customers think about every solution. In this example bpm'online service has a total satisfaction rating at 100% while for MetaCaseDesk 100% of users express they had a positive experience with it.