Compare bpm'online service vs. GrooveA great way to find the correct Help Desk Software product for your organization is to evaluate the solutions against each other. Here you can compare bpm'online service and Groove and see their features compared in detail to help you choose which one is the superior product. Similarly, you can examine their overall ratings, such as: overall score (bpm'online service: 8.6 vs. Groove: 7.0) and user satisfaction (bpm'online service: 100% vs. Groove: 98%). Browse through their differences and similarities and discover which one outperforms the other. Similarly imagine how your business will look like in the future; will your business outgrow the app in the next couple of years? Our experts made sure to prepare reviews of all popular Service Desk Software products available out there, but among them these three deserved our special attention: SysAid, Freshservice, Samanage.
|Monthly payment||Freemium | Monthly payment|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Everything you need to deliver awesome, personal customer service.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Groove Free includes:
Groove Plus ($15 per month) includes:
|USA, UK, Canada, International||USA, UK, Canada|
|Learn more about bpm'online service pricing||Learn more about Groove pricing|
|L'Oreal, Schneider, Heinz||Inbound.org, TravelPony, AppFigures|
| 280 Summer St.|
|449 Thames Street Newport, RI 02840 United States|
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
bpm’online service integrates with the following business systems and applications:
Third-party help desk integrations:
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In the event you are still having second thoughts about which app will perform best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are usually a way to see how popular each product is and how large is its online presence.For example, if you look at bpm'online service LinkedIn page you’ll see that they are followed by 2321 people. In case of Groove the number of followers on their LinkedIn page is 78.