Compare bpm'online service vs. Desk.comWhen choosing the right Help Desk Software for your firm our recommendation is that you review the functions, rates, along with other critical information concerning the product and vendor. Here, you are able to see the parallels and disparities between bpm'online service (overall score at 8.6 and user satisfaction at 100%) and Desk.com (overall score at 9.4 and user satisfaction at 90%). You may also check out their unique details, like functions, plans, rates, terms and conditions, etc. Moreover, analyze the terms closely for information on extra charges, such as, installation, independent customer service, upgrade fees, storage fees, and other similar charges. People who are pressed for time or would like to get a Service Desk Software recommendation from our team may want to investigate these top choices for this year: Samanage, Freshservice, SysAid.
|Monthly payment||Monthly payment | Annual Subscription|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Powerful and comprehensive CRM solution that integrates well with other Salesforce products.
|L'Oreal, Schneider, Heinz||Diamond Candles, Greenvelope, Roomorama, Yelp, Snap Engage, Dwolla, StockTwits, Page Lever,Sticker Mule, Vimeo, Big Cartel, SK Songkick, Wunderkinder, Mixergy, Metalab, Utz, Media Piston, SoundCloud, DuckDuckGo, Zaarly, One King's Lane, DirectTV FotoMoto, Klout, Remeber the Milk Fitbit, The Little App Factory|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
| 280 Summer St.|
| 501 2nd St. Suite 350|
San Francisco, CA 94107
bpm’online service integrates with the following business systems and applications:
|Learn more about bpm'online service pricing||Learn more about Desk.com pricing|
|List of Features|
List of Features
|USA, UK, Canada, International||USA, UK, Canada, International|
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Desk offers three SMB and enterprise pricing plans, and a free trial users can check to familiarize with its features and functions. You can upgrade/downgrade at any time, but your prepaid plan cannot be credited or refunded in the case of downgrade. You can pay monthly or annually. Visa, Amex and MasterCard accepted.
Give the details a look, and select the best plan for your company:
Standard – $20/month (billed annually)
Pro – $60/month (billed annually)
Business – $100/month (billed annually)
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In the event you continue having doubts about which product will perform best for your company it might be a good idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular every solution is and how large is its online presence. For example, in case of Facebook bpm'online service has 8281 likes on their official profile while Desk.com profile is liked by 44105 people.